(Topic ID: 268135)

PROBLEM WITH lightedpinballmods.com T2 Hologram Topper


By RobertS

56 days ago



Topic Stats

  • 6 posts
  • 5 Pinsiders participating
  • Latest reply 52 days ago by Schwaggs
  • No one calls this topic a favorite

You

Linked Games

#1 56 days ago

Anyone have any information on this company? I purchased the lighted pinball Hologram topper for T2 but the instructions included aren't sufficient.
Specifically, I need the exact files needed to make this thing work for Terminator 2. I NEED THE VIDEO FILES FOR T2 THAT THE COMPANY WAS SUPPOSED TO PROVIDE THAT CANT BE FOUND! I am not looking to make a new video from scratch.

The included links in the documentation no longer work and the main website address for the company does not work at all.
I managed to find a video on YouTube but several important details are missing such as how to get the specific game video.

Tried for a week or more to get communication from the seller but nothing.

So I am sitting here with a $280 mod that is useless.

Anyone else had a similar experience?

Thanks and hopefully this can be resolved.
The physical installation of the mod is easy. I just need the vid files!

thanks in advance for any help!
Robert

#2 56 days ago

Try this video.

#3 56 days ago

You could try messaging them on Facebook:

https://www.facebook.com/lightedpinballmods/

Under their page it says "typically responds within an hour."

#4 56 days ago

Ive already tried several times through ebay and through the company email. I just processed a return. Not happy.
they simply were not ready for actual customers to purchase this.

#5 56 days ago
Quoted from RobertS:

Ive already tried several times through ebay and through the company email. I just processed a return. Not happy.
they simply were not ready for actual customers to purchase this.

They were initially with a rather great product but quickly lost interest in anything since. Took me over a month to hunt them down to get my access code. Sorry, you shouldn’t have to do Facebook to get help.

#6 52 days ago

Maybe file a defective product/unresponsive retailer claim through your credit card. At least you should be able to get your money back.

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