(This is Frax, this is my wife's account lol!)
I just talked to Brett last night. Definitely give him a call or email. Very nice guy and he stands behind his stuff. He had me call him when I had what I thought was a pretty simple answer but it was great to ta about his stuff for a while. I ordered my stuff through BAA, he will still support it. Mine was just a simple question but no doubt in my mind he will assist you. Don't sell the board just yet. He may need them back to check for a manufacturer defect or something....
-Frax