Quoted from badbilly27:4. Refunds should be honored based on Skit B's stated agreement to owners. Before official production begins, full refunds will be honored. No excuses here - you stated a policy and brand promise to your customer, keep it - period. Otherwise as an indy pin developer you're as bad as the big boys you positioned yourselves against. OP has right to come to boards if you don't reply to his emails. See #3 - this could all be avoided.
I tried not to make it a public thing, but I think I'll chime in here. I still have not gotten my deposit back. When it came time to put up or show up, I decided the game wasn't for me in the end. But after a couple emails I still haven't received my money or even a reply from Skit-B. Im being patient because feel like Im a nice guy and I get the pressure these guys are on, but if machines ship before I get my deposit back? I wont be happy.