(Topic ID: 98940)

PPS / MMR communication - it's NOT about the coin mechs (or is it?)


By jfh

5 years ago



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  • Latest reply 5 years ago by TigerLaw
  • Topic is favorited by 7 Pinsiders

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#97 5 years ago

Those people that committed to buy these machines for an eight thousand dollar vote of confidence deserve better than this.

PPS should not be locking anybody's deposit, while they are nickel and diming parts off the machine. IMO, this is the same thing as outright theft.

-1
#143 5 years ago
Quoted from jfh:

6) is not shipping coin mechs a back-door way of saying that MMR is not and should not be considered a commercial machine? Does PPS consider or classify MMR as a commercial machine? If not, why not?

I'm curious about this too. Is this a way to skirt UL testing or other commercial regulation? Pretty serious questions pop up when the explanations aren't up to snuff. If somebody wants to operate these commercially are they going to get blindsided when they try to have them insured for liability?

http://site.ul.com/global/eng/pages/corporate/contactus/faq/general/background/

Very interesting...

#173 5 years ago
Quoted from bigduke13:

I'm always surprised at the fanboy defense on these forums. The fact that the mechs are cheap or few people want them is irrelevant; what is relevant is basic customer service and business practices. Saying "if you don't like it, don't buy it" is a flip way of deflecting a real issue with PPS business approach. Plus with the lockdown of deposits buyers are unable to pull out anyway. Similar to your cable company, just because you might not have any reasonable alternatives doesn't excuse piss poor service.

I would agree. People here tend to get fanatical, and blindly rally behind whoever is dangling a new shiny toy in front of them.

The largest issue I see here isn't the exclusion of the part, but the sequence of its announcement.

13
#240 5 years ago

It seems the major "counter" argument to this issue is that it's a cheap $20.00 part.

With an $8000 game there has to be enough profit left on the table to pay for your mistakes. Send out the customer a coin mech on YOUR dime. it's not their fault you didn't get your shit lined up before production. Offering to sell them the part (discounted or not), is kinda scummy. The black eye isn't worth it.

Think about it this way:

If people here bought a machine from a flipper, gave him the money, then was told the seller was keeping the coin mechs AND kept your money no matter what.......

.....we would see a rage storm of threads about being "Choggarded".

Think about this while you're at it:

Those HAPP coin mechs linked above are much closer to $30 after shipping and sales tax (then they are to $20). 1500 omitted parts is $90K. Not to mention the money saved in not configuring them for each country during installation. What's the real amount that you're saving the manufacturer?

.....hey, I'm sure he's ok with you giving him a bonus after paying a premium for the game. I wonder how long before mechs are optional on new Stern games. With this kind of money being left uncontested by the customers, you know they've noticed.

11
#253 5 years ago
Quoted from taylor34:

It's a little hard to complain about the manufacturer being 'cheap' when they're including a $200 shaker motor that the original didn't have plus offering custom trim. Those aren't things that happen when you're trying to 'cheap' out. At least in my opinion.

Step back and think.

The price of this pin is at the level of optioned out machines. They are on price point of machines like Woz, and Stern LEs. $200 dollar shaker motor? Custom Trim? And a donkey balancing on a circus ball too please!

.........8K is a premium price. The machine should be a premium item. They should be sending out mechs to each and every customer on their dime.

#288 5 years ago
Quoted from scott_freeman:

you are not keeping up.
our deposits were frozen. If we cancel our orders with JJP, we lose our deposit.
what item is the last item we won't stand for? What is next?
1,000 coin mechs, at $20 bucks each, is $20K revenue.
Here is another solution. Lower the price by the price of the mechs, plus worldwide shipping.
Wait, that would cost PPS/Chicago-coin money. Where is the money going they are not spending?

Actually....closer to $30.

Also.... x2 per machine.

That's $90,000.00

You guys just tipped PPS a nice sports car.

#398 5 years ago
Quoted from kvan99:

Lol...but most likely it's about saving 20-30k in costs.

Way off.

try 90K+

That 90K doesn't even include assembly time. There are 2 coin mechs in each machine, and they actually cost close to $30 dollars each. 1500 MMr pinballs equates to $90,000 in left out parts.

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