If Rick responds to my email, I'll post here, but perhaps this thread had run its' course.
Clearly I did not do a good enough job expressing my frustration that Rick was seemingly playing with us/feigning ignorance when responding to questions or issues he clearly didn't want to address for whatever reason. Given his apparent openness at Expo and through much of the process, I expected more and I know others did as well.
Look back at vid001's list earlier in the thread. Were any of those unreasonable questions? I don't think so. But none every got reasonable answers.
For me, how the whole coin mech issue was handled was just the straw that broke the camel's back. That's all. The idea that I or anyone would cancel an order over missing mechs is just as silly as some of the conspiracy theories. (However, most conspiracy theories start because of lack of information).
I want MMR (and presumably future remakes) to be a success. I think they will be. But I also think those of us willing to spend the kind of money involved deserve a little more latitude from PPS when it comes to information on topics that may not seem relevant or important to them, but are to some of us. I suspect most will apply to MMR and the new platform and will become evident over time. We don't have to like all the answers, but ignoring questions or providing flippant answers or those that strain credulity don't help anything.
I think most people here are intelligent enough to deal with facts and honest open discussions. If anyone has taken my comments as bashing MMR/PPS, I apologize. I can't stand (or understand) all the Stern vs. JJP bashing on Pinside and certainly don't want to add PPS to the mix.
I also know there are a significant number of you that feel the same way I do, but would prefer not to express your opinions publicly. To those that have PMed, sent emails and called, thanks.