My lord are you serious, this is totally unacceptable no matter what anyone says... the amount of money for these machines is a small fortune for many of us.
Now I get mistakes happen and I am very understanding when they do – I have been waiting 3 months for a new WH20 cabinet I ordered and it made wrong, and the replacement still has not come – but in the JJP scenario seems they do not want to actually take any responsibility for this.
What if you went out and bought that 200k Bentley you saved half a lifetime for. On day 30 of owning the car you got your gold chain around your neck, your new deep V-neck on ready to impress... and you notice the clear is cracking and falling apart
You think Bentley would be like... "oh we will give you half off on getting the entire car re-cleared, only cost you about 25k? LOL