Pirates of the Caribbean
Jersey Jack, 2018
Pirates of the Caribbean (CE)
Jersey Jack, 2018
Pirates of the Caribbean (LE)
Jersey Jack, 2018You're currently viewing posts by Pinsider oneangrymo.
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Whats up with JJP tech support? I sent in two tickets no replies. Then I contacted one of the sales rep, who replied for a while then stopped all contact. Then I left a phone message no reply. My pinball tech said he had a horrible time fixing someone else's woz, took them a month with JJP tech support to get things straight. I never had any issues before.
Quoted from Mike_J:Who is your distributor?
I bought the machine open box from a shop about 1 hour from me. JJP even registered the machine for me earlier and sent me a new radcal as one of them on the machine I need help with had a large bubble in it.
Quoted from Mike_J:Maybe the shop you bought it from could light a fire under someone’s rear end at JJP for you?
Are they a JJP dealer?
I have no idea, hes a guy who has bought pins from me and I have bought from him in the past. He said it was brand new . My pinball tech is great, he said he will try contacting on my behalf, because he is going to help me with the part if JJP ever gets me a replacement or fixes my current part. My POTC CE has been dead in the water for > 3 weeks now 
Ill just give JJP the benefit of the doubt and understand they are probably just busy and short staffed. I found a replacement monitor, but want them to tell me if it will work, i dont care if they wont send me a replacement or fix the current one I have, just some communication would be nice.
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Vernon, BC
San Diego, CA
Dubai