I have read this entire thread, and beyond sad for what seems a vast majority having pf problems. This is a playfield...heart of any machine...not a "tweak or adjustment". Nothing to stop this from happening on any area where anything hard is attached...slings get the most action, so you would see it there first.

How long have these games been out? 3-4 months? 12k plays on an HUO by EoY? Truly hope populated playfields w proper posts will be made available....I just can't believe it. My early WOZ has the mini posts, no washers, and has been fine for years.

Truly admire all here that are being so positive about dealing with this...my heart is truly sick, and I don't even own one.....

All the best for you Brian, and the others....it looks like the issues have been mitigated, but certainly not solved. Just took an inspection light to my WOZ as paranoia set in....no cracks (and have actually pulled the slings and many other things off the PF over the years). JJP has always had great customer support...hope the right thing is done here.......

My WOZ has had thousands of plays...All my games get played, and have done extensive work on quite a few to keep them in best shape....For years....

Just wishing the best outcome for those that may not share the opinion of " I spent 9k+,have live with it".

Many can't work extensively on these things. Fewer can do proper pf restoration ( myself included there).

Simply hoping for the best.....

Impressive....What size are the rings?..Not uncommon for the actuator to jump out on occasion, especially if the post setup has changed. I went down to 2 1/4 on my tron for that very reason...Just a thought...

My guess is they ran a bad batch ( though a significant one). Just send replacement/populated pf's to those who as machine is still under warranty ( this is not unheard of). I don't think it's unreasonable...The poll in this thread speaks volumes...

How would this be a consideration unless these machines are commodity based, like a clothes dryer? Normal wear and tear is one thing...This is not that...

Had hoped to read the whole thread to find someone received a replacement play field or defect was isolated...wanted this game really bad initially, and a CE still has my name on it. I just can't...(sigh)...

Again... sincerely hope this gets remedied for all current owners...

To be so wise.....not worth the bandwidth......

I've bought plenty of games w flaws, so have many others......my mistake for inquiring and giving a shit......