(Topic ID: 242867)

PoTC - Who has playfield cracking & wear around sling posts?

By harryhoudini

4 years ago


Topic Heartbeat

Topic Stats

  • 3,006 posts
  • 224 Pinsiders participating
  • Latest reply 2 years ago by PinDeadHead
  • Topic is favorited by 55 Pinsiders

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Topic poll

“What kind of issues are you seeing?”

  • I have visible dimples but no chipping 47 votes
    22%
  • I can see chipping but haven't done anything yet 69 votes
    32%
  • I can see chipping and installed mylar, washer and/or larger star post 33 votes
    15%
  • My playfield looks fine (but I haven't removed the star posts) 33 votes
    15%
  • I removed the star posts and my playfield looks fine 16 votes
    7%
  • My game had clear washers installed from the factory 16 votes
    7%

(Multiple choice - 214 votes by 202 Pinsiders)

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Topic index (key posts)

3 key posts have been marked in this topic

Display key post list sorted by: Post date | Keypost summary | User name

Post #306 Sling Post Remediation Efforts #1 Posted by harryhoudini (4 years ago)

Post #307 Sling Post Remediation Efforts #2 Posted by harryhoudini (4 years ago)

Post #432 Washer and Starpost Solution Posted by harryhoudini (4 years ago)


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#2557 4 years ago
Quoted from BMore-Pinball:

I would ask for an $1,100 refund on my machine instead of a new unpopulated PF that is going to sit in my basement and collect dust.

The play fields are likely being supplied free of charge from Micro, and their cost is only a fraction of the $550. So I doubt JJP will offer a cash option.

1 month later
#2636 4 years ago
Quoted from Rdoyle1978:

Just noticed some pooling on mine, and I have the larger posts installed, so it’s occurred after those went in. Time to buy that iron I guess...

The iron is safe and easy. Does a pretty amazing job. Sooner the better to avoid chipping. Add Mylar rings and Titan silicone washers afterwards. How close have you looked at the other posts for pooling? If one is pooled, particularly around a replacement star post, then there is probably some level around most or all.

#2683 4 years ago
Quoted from Mike_J:

It seems like if the communication may make them money (potential sale), you’ll get someone on the phone immediately.
If the communication may cost them money, it’s crickets.

Not really. I’ve been trying to buy a significant replacement part for close to a month and can’t get a quote to place the order despite numerous phone calls and emails. Their technical (parts) support seems to be overwhelmed due to short staffing or other issues. It’s very frustrating.

#2685 4 years ago
Quoted from harryhoudini:

Did you email Shannan? She has been responsive to me, always.

She’s great for placing orders but I need Steve to give her the part information and quote first.

#2688 4 years ago
Quoted from harryhoudini:

Ah doh. Do you need part numbers? I've gotten pretty good at finding stuff in the manual. Not everything is in there, granted, but maybe we can help?

No. I know my way around the manual. It’s a partial assembly so tech service needs to define and put together a quote. No need to go into detail. Was just sharing my concern and frustration with the change in JJP support that has historically been a strength in my experience. Thanks anyway.

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