This is a very difficult problem to deal with. Root cause probably traces back to the playfield manufacturer and the pin manufacturers are having to deal with the fallout. Shipping a fully populated playfield is extremely difficult. They would have to first fabricate and test brand new packaging to ensure no damage will occur and that it can withstand some amount of dropping. This would have to be done once per pin. In shipping something this delicate and varying, there is no one size fits all solution. If you have ever gone through this process, it is not cheap nor is it fast to get through. The second option would be to have people ship their entire pin back to them. This is also very expensive and full of risk.

I'm not sure what a good answer is here unfortunately. I sympathize with both sides in this case. What a conundrum!

Already pinged him on it

No cracking for me, just a couple dimples...
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zaphX - is your playfield looking much worse than mine in terms of dimples? Those photos above are at 103 games played. I know you play quite heavily.

That's good to hear. I certainly don't remember this type of thing on past pins i've owned, but they admittedly had many more plays on them and I had them in a room that didn't have near the amount of direct overhead lighting as my current gameroom.

Definitely something going on at Mirco with some of these playfields the last couple years.

There was a CE owner that said he got one a bit ago on here. I don't believe he posted a picture though. I think it was towards late Feb.