Quoted from RichieWrench:
I AM OUT ON MY WILLY WONKA CE #12
For those of you that are wanting the #12 - I guess it will be available. I am taking a stance on this issue with the chipping playfields that or showing up on the POTC and now Willy Wonka (there might even be other as well). I have not had a chance to see the CE playfield and it might be amazing and all - But even if it is -- I am still out on my preorder.
Nice stand, Richie. I'm not purchasing *anything* newish (from ANY company) for as long as it takes for the problems to be admitted to, addressed properly and both the: 1. original problem and 2. solution for past problems and future PF manufacturing ... are clearly documented.
I agree that Joe at PinballStar is awesome and provides excellent customer service. A great dude. I ran into him at Pinburgh this year as a *player*, which I thought was supremely cool. This is not on him -- or any other vendor. They are not responsible for the product. Vendors have reasonable cause to assume they are selling a product that is not defective.
This is a problem at the manufacturing level. Whatever the cause for the PF problems, it is the job of individual pinball manufacturing companies (JJP, Stern, etc) to accept responsibility and (hopefully) offer solutions. It is their liability. These same companies can solve with the PF manufacturer(s) in any way they see fit (that is not any of our business and it isn't our concern (as customers) to question the competency of various PF manufacturers because that is not our level of concern).
The buck stops at the pinball manufacturing company level and it is their obligation to address it.