(Topic ID: 242867)

PoTC - Who has playfield cracking & wear around sling posts?

By harryhoudini

4 years ago


Topic Heartbeat

Topic Stats

  • 3,006 posts
  • 224 Pinsiders participating
  • Latest reply 2 years ago by PinDeadHead
  • Topic is favorited by 55 Pinsiders

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Topic poll

“What kind of issues are you seeing?”

  • I have visible dimples but no chipping 47 votes
    22%
  • I can see chipping but haven't done anything yet 69 votes
    32%
  • I can see chipping and installed mylar, washer and/or larger star post 33 votes
    15%
  • My playfield looks fine (but I haven't removed the star posts) 33 votes
    15%
  • I removed the star posts and my playfield looks fine 16 votes
    7%
  • My game had clear washers installed from the factory 16 votes
    7%

(Multiple choice - 214 votes by 202 Pinsiders)

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Topic index (key posts)

3 key posts have been marked in this topic

Display key post list sorted by: Post date | Keypost summary | User name

Post #306 Sling Post Remediation Efforts #1 Posted by harryhoudini (4 years ago)

Post #307 Sling Post Remediation Efforts #2 Posted by harryhoudini (4 years ago)

Post #432 Washer and Starpost Solution Posted by harryhoudini (4 years ago)


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-1
#2390 4 years ago
Quoted from Chalkey:

They're not doing anything except selling people new playfields. The first time they do something else is when you can start talking about insurance claims and who's paying for what.

That helps them use up the bad play fields from the bad batch. Do people actually believe they are throwing the bad ones away or redoing them? There will be no insurance claims.

#2406 4 years ago
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#2450 4 years ago

This just sucks for the current owners! This sucks that they screwed many of you.

I was looking forward to buying a WW and a used PoTC someday. Now I have to wait and hope JJP fixes the issue with the WW. And I have to be ultra picky about any used PoTC.

JJP needs to fix WW and not let it turn into another PoTC.

My money is staying in my wallet until they decide to stop screwing over their customers.

Actions speak louder than words. And I see no action at this point on either the PoTC or WW play field issues.

#2512 4 years ago
Quoted from PinballTilt:

I don't buy it being heat related. People have reported games built in winter having the issue. Now maybe you could say they were all shipped from Germany in the summer on a boat, but then they would have sat in an air conditioned building for 3-6 months. I suspect Jack can't be completely forthcoming about the details on what really happened and finally I don't care as long as it's fixed moving forward and these replacements are perfect.
Good on Jack and JJP for calling and offering this solution. It's not going to make everyone happy, but it is much better than nothing. Once I get enough money and Wonka owners are reporting no further issues, I'd love to own a Wonka.

I am like you. Waiting on the issue to go away before I purchase a WW.

#2521 4 years ago
Quoted from harryhoudini:

Did anyone get a credit for a playfield they purchased yet?
I haven't gotten a call or any credit, just wondering what the situation was there.

Yes...several

Quoted from Outlanes:

So some actual good news! I had the issue with the playfield as well and purchased the new one at cost like many have described.
Today I got a call from Jack, hes refunding me for the playfield cost. So my replacement playfield is free. Completely unsolicited call, just called me out of the blue.
Was nice for him to call, and I feel made whole. sure I'll have to do a playfield swap at some point. But this feels right.
Good on jjp. Thanks jack.

4 months later
#2797 4 years ago
Quoted from smalltownguy2:

Ok, come on over and do it then. My time is worth more than that.

Think about all the fun and experience you will have after the swap troubleshooting all the things that are no longer working correctly!

I would not want to do a swap until I am retired and have lots of time on my hands. I know I will need it.

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