Quoted from PanzerFreak:

This is a quality issue from what I'm reading. Some posts used have a protruding edge, image below is a closeup from the one above, this is why the issue hasn't occurred on all games. Any playfield using a post like below will end up having the post dig into the clear.
JJP has used similar designed post for years without issue so what changed? Did JJP change post manufacturers or did the existing manufacturer change the design? I really hope JJP didn't change post manufacturers to save 25 cents per game as at today's prices there's no excuse for cuts in quality. My 2/4 build date posts are smooth on the bottom and came with plastic washers installed from the factory so JJP realized they needed to do something.
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Quoted from f3honda4me:

Seems to me like it's the posts that are to blame here. That
post on the right would do this kind of damage to any playfield no
matter who made it!

Quoted from pipes:

Guys, I'm sorry but having to resort to double washers under posts is absolutely bananas.
Reading through all of these JJPOTC threads is blowing my mind. Has there ever been a game with this many issues before? I'm truly stunned.
I was hoping to eventually buy a used LE down the road but there is a rolodex worth of crap to check before I'd ever pull the trigger on that deal. I just hope these issues don't continue to get worse for you guys. It's such a great game otherwise. The best JJP IMO.

Quoted from PanzerFreak:

Do you ever stop trolling against JJP?

Quoted from zaphX:

Yes, it sucks this is happening. Obviously none of us want the playfields to chip. The reality is that it's happening, and it's not unique to JJP.
Ask yourself the following questions:
1. Do you love playing your game? (If not, sell it as there are people who want to.)
2. Do you want JJP to succeed?
In my view, this whole thread ought to be drained. All it's doing is whipping people into a frenzy and trying to get a mass riot going against JJP, which is going to hurt them and ultimately, ourselves.
Yes this situation sucks. Is covering the damage with wider posts or washers a reasonable solution? I say that it is.

Quoted from gliebig:

A professional troll. Pretty pathetic, actually.

Quoted from gliebig:

I own more Sterns than I do JJP.
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Quoted from CollinT:

Disclaimer: I do not own this machine

Quoted from JY64:

The best thing that can be said about this thread is that it is not growing it was in the mid-70s poster the other day and has not changed

Quoted from Doctor6:

It seems that JJP should rereleased this game with corrected playfields. Which leads to this follow up: how infuriating would that be to all the first adopters?? I tried to buy a potc le, but failed to obtain one. I ended up "settling" on dialed in le. I guess I'm glad I did. I still feel this game deserves more units made, but also to be sorted out, first.

Quoted from PanzerFreak:

You are implying that all games have cracking at the sling posts and that isn't the case.

Quoted from wesman:

He's not even a fun or clever troll.
Keep trying though!

Quoted from JodyG:

If Jack delivers for at least some people, it's better than how American Pinball handled the faulty power supply issue. They charge you $150 to replace the defective part, but will refund you on the next machine you buy. How rich of them!

Quoted from MurphyPeoples:

Saw over on our FB JJP Fan page today where a member received a Wonka PF warranty replacement this week. Pretty awesome.

Quoted from smalltownguy2:

Yeah that was me. So I got a new playfield. What the hell am I supposed to do now? There's no way I'm qualified to swap it in.
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Quoted from KornFreak28:

Anybody can swap a playfield. Take lots of pictures and take it step by step. Get a rotisserie and you should be fine

Quoted from zaphX:

it does tend to collect the ball dust!

Quoted from PtownPin:

Clearly what u describe is what should be done, but JJP and Stern have zero interest in paying for it. Thats really the big problem in this industry. They want to sell you high priced games yet really have no interest providing a real warranty. They are all great at getting on the phone and helping you diagnose a problem, and subsequently send spare parts, but when it comes to the labor they all disappear quickly.

Quoted from PtownPin:

I actually think they would provide the labor and repaint the area that needed repainting...the whole car wouldn't require a new paint job just like the whole pinball machine wouldn't need to be replaced.....the difference is yes they would do ALL the work if the vehicle was new and under warranty.

Quoted from PtownPin:

The point is its a manufacturing issue and thus their responsibility....not sure what your point is...makes ZERO sense

Quoted from Vitty:

No cracking for me, just a couple dimples...
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Quoted from Vitty:

Definitely something going on at Mirco with some of these playfields the last couple years.

Quoted from mbeardsley:

I think it's just that the wood isn't as hard as the "good old days".
My Whitewater is almost 30 years old and has never had dimples...though it does have significant planking.
I don't know if Mirco just can't get the "good" wood, or if it is trying to save money by using something cheaper.
I would hope that the problem is getting the wood, as I would think that the wood material cost is only a small part of what it costs to produce the playfields.