They start at about $600.

I found chipping on my playfield last night. The fork was too spread apart and made a little chip on both sides. I should have checked that earlier. Easy fix. Anyone think this qualifies? Or should I care?

paynemic mine has that also... I just dabbed some superglue in the open chip... this is not a long term solution, but helps it spreading more. Also I need to bend the fork arms.

Good luck with that. You've likely pissed off Jack and when he's mad you get "jack shit". I filed a charge back on a crap playfield (same clear issues PLUS way more f-ed up) well before you started this and he asked me to ship it back which I did. Ive never beaten anyone out of a nickle and I'm sure as hell not going to start now. I asked him to refund my $80 shipping if he found exactly what I reported. As you can guess....radio silence and no refund. That's been about 6 months ago. If I can't get $80 you sure as hell aren't getting $500 plus. Congrats, you just learned about the "martyr tax".

My god, been away too long. My CE has issues but reading back a few pages has me worried that there isnt going to be any help.

I will be tomorrow!

FYI - "Most" companies have a 30 day from the purchase date to file a charge back. After that you're SOL.

I received a sales order adjustment from Aileen Rentas 2 days ago and checked my checking account today and found a $550.00 credit from JJP. I received the phone call from Jack on Sept 5th. Took 20 days for it to reach my account if my math is correct. I didn't get refunded for the T-nuts, Mylar or the small wire forms that press into the playfield though I am happy to get refunded for the play field. Just waiting on my order of Cliff's and finishing my 2 homemade rotisseries to begin the swap. I wouldn't think it would be long until you get your refunds also.

I received my merchant credit for the playfield today, so I'm sure they are coming!

I recently got a refund for my Playfield, minus shipping and the t-nut and Mylar kit, but hey I’ll take anything they will give me. I’m thankful.

Any word on when the replacement PF’s are supposed to start shipping for those of us who got the call from Jack?

I can’t wait to hear how the pf swap goes for you. I was curious when we would start seeing the first attempts. It’s likely just as much work, but do you plan on starting a dedicated thread or documenting the swap at all? I’m sure there a lot of POTC owners who would be interested in watching/learning the process.

My distributor said it would be about a month and that was early September...so I would think (hopefully) any day now. I’m very curious if this new batch of playfields were made using whatever “fix” they found. I’m fine to wait longer if it means the new one is truly fixed.

Jack told me the few week wait was due to the new PF’s not being available yet so I’m going to guess that means the issue has been corrected.

I opened a ticket for my playfield issues and have recieved zero response. I opened a ticket for an unrelated issue since then and got a near immediate response.

These are coming from overseas and they're not flying them over, so you do the math. At least 2 weeks for production and at least 2 more for a container ship. I'd say late October at the EARLIEST is when we'll see something. Keep in mind they probably needed to re-tool and/or reprint and re-clear all of the CE playfields too. They're not going to send over replacement SE and LE fields without correct replacement CE fields in the same container.

Time will tell. I sincerely hope they installed something on a test piece to check for blistering over these last few weeks.

Did you get an auto-reply when you opened your ticket with a case number? If so, call them and reference your case number.

-wonka owner #08742206, play field #105, clear coat case #5107

Same.

To those of you that are getting replacement playfields shipped, were your existing ones chipping or just pooling?

Good on you, JJP! Sounds like these refunds are rolling in.

Way to make it right!

Did JJP ever state that this offer was only being extended to the original owner of the machine?

Hit it with a pinball 2000 times

It’s not the company rules that matter, it’s your bank’s. Many banks and/or credit card companies will allow a charge back well beyond 30 days if it involves a problem not known in the beginning.

Is your post tightened over paint?

Just noticed some pooling on mine, and I have the larger posts installed, so it’s occurred after those went in. Time to buy that iron I guess...

The iron is safe and easy. Does a pretty amazing job. Sooner the better to avoid chipping. Add Mylar rings and Titan silicone washers afterwards. How close have you looked at the other posts for pooling? If one is pooled, particularly around a replacement star post, then there is probably some level around most or all.

https://www.amazon.com/Permatex-81781-Ultra-Leather-Repair/dp/B0007TQWK6/ref=sxts_sxwds-bia

Whats up with JJP tech support? I sent in two tickets no replies. Then I contacted one of the sales rep, who replied for a while then stopped all contact. Then I left a phone message no reply. My pinball tech said he had a horrible time fixing someone else's woz, took them a month with JJP tech support to get things straight. I never had any issues before.

Who is your distributor?

They just lost one of their long time guys, and I'm sure with all the games they've got to be more efficient with their support. Steve is an awesome dude, but he can't get to everything. I believe he's the only guy on-site who is actually doing support. LTG is also helping out as usual, but he's not physically there.

I bought the machine open box from a shop about 1 hour from me. JJP even registered the machine for me earlier and sent me a new radcal as one of them on the machine I need help with had a large bubble in it.

Maybe the shop you bought it from could light a fire under someone’s rear end at JJP for you?
Are they a JJP dealer?

I have no idea, hes a guy who has bought pins from me and I have bought from him in the past. He said it was brand new . My pinball tech is great, he said he will try contacting on my behalf, because he is going to help me with the part if JJP ever gets me a replacement or fixes my current part. My POTC CE has been dead in the water for > 3 weeks now

wow that sucks...doesnt shine a very positive light on JJP's customer support....have u tried sending a PM to Lloyd? He's always been very helpful

Stand down. Do NOT start obsessing and ironing your playfield. This is not a thing you need to worry about.

Trust me, for your own good.

LOL. Yep, definitely needed to nip that in the bud. Could see what’s coming next from a mile away.