Maybe there is a way with JJP to exchange your playfield with a populated playfield at some cost ? Just thinking because you seem to have one of the worst cases of bad playfield here and that should be taken care of.

Stern did it that way (exchange populated) but not with everybody, so your milage may vary. Might be better to try to talk to JJP instead of being frustrated as hell.

That crack is exactly what mine looked like prior to fully chipping. The art totally separated when I removed the post to reveal a nice gouge and chip. I had the same type of crack around my I lane hole as well. Another chip.

This game likely has the sharp edged posts.

I would try to score the game below retail and buy another PF. I really don’t think your going to find one without any damage, just doesn’t exist in my opinion. This is a widespread problem on this title.

For me, I'm not adding anything from the kit at this time. Mine is bubbling, but not cracking or chipping, and came from the factory with a washer under the post. My concern is the new small washers will push against the bubbling and cause a crack. And the larger star posts will cause hammer escapes. If it chips it chips, the larger posts will cover it.

So until it gets worse, the kit will stay in the coin box and the game will be played frequently.

Wait til JJP sorts out the issue and get one that does not have these issues to begin with....nothing good can come from buying a game with known playfield defects...

For all whose playfield are chipping can u all post your build date

Maybe it’s a batch during a certain month that this is happening or not

I don’t think this exists. That’s the problem.
We’ve seen builds from early to the last couple with issues and different style washers from factory to prevent but it isn’t totally not happening.

So I’m kinda in a unique position, I have a deposit down on a NIB SE. if I buy that one before playing it install the kit it will most likely be preventative, and who knows it may not even have the issue.

OR

I Buy this used LE that has some pretty bad damage around the posts and will almost definitely get worse.

I’m leaning towards the SE, I love restoring machines... but not really too excited about the idea of paying for a playfield and investing some serious hours into a swap...

There is no certainty that JJP will sort it out. They may not rerun the game again.

JJP went through the EXACT same thing with early WOZ games. I had to replace my badly chipped pf and pay Kruzman to clearcoat the replacement and incur an additional expense swapping it out.

I'm surprised they learned nothing from the WOZ debacle. Inexcusable that this same failure happened again.

I’m going to guess your not in a position to look at the game in person? I wouldn’t buy without looking.

Now that being said, I personally wouldn’t let the sling issue prevent me from buying as it can be stopped with appropriate washers and posts.

If the game has any of the other issues going on at the tortuga, map or inlane Outlane areas with chipping I would pass.

That is an honest assessment from someone with chipping.

Or as you say buy the se and mitigate as best you can.

Just curious how much that swap cost you?
I’m sure the majority of us with damage will be doing that at some point.

Psw757 can u point me to pictures of the other k own areas you mentioned so I can have the seller send me pictures thank you

I got two different quotes. One was $1000, and the other was $600. I thought $600 was reasonable, but it's still an expense you shouldn't have to pay.

Here are some I saved from various threads here, greatest hits I guess! Lol

There are some that are worse around the tortuga and map hole but didn’t save them, likely in the owners thread if you feel inclined to search for them.

Enjoy!

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Thanks I just looked through the gallery as well, man so sad... yet so preventable.

The tnut in the map hole is a joke lol... like really guys

Wow. I'm definitely not buying a jjp until I've heard this is not a problem going forward. Jjp is supposed to be the premium brand. This is really going to hurt their reputation.

I picked up an LE from the factory about a month ago. Haven’t had a single issue with the clear coat or anything else.

But you had washers from day 1 correct?

If not let’s see some photos.

But who wants to play the playfield lottery at these prices?

I did not. I bought star posts and neoprene washes and put them on preemptively. I posted photos earlier in this thread when I first got the game. See post 52 in this thread for pics.

The issue with the clear is related to the posts. They were misformed and had sharp edges that dig into the pf. That’s been corrected.

Smart move. It’s been working for me since I made the switch and covers the chipping.

I just don’t think the JJP nylon washers are going to work and would be very hesitant putting them on.

They really need to have a lower power setting for the slings though, this would be just as big of a help in people preventing this.

I’m not so sure about that. Didn’t someone in one of these threads just get a machine in the last month maybe even an se that pulled the posts off and found a couple that weren’t good and already had the digging?

Maybe I’m wrong.

If it was an SE, that would be from an earlier production run as only the LEs we're in this last run.

Yeah...not sure but moral of the story, if you have no damage or only bubbling/rippling you must must must use a soft washer, period!

I would not use anything made of a material that is harder than the clear coat.

Only 12k for an LE.

My LE looks fine, 130 plays, built early this year, put washers in anyhow.

Not completely accurate, I have seen photos of other playfield Posts NOT the sling posts and issues there as well. This appears to be an issue with mounting hardware before the clear is totally cured and or the clear is a bad mix, and is not hardening as it should, or given the time to harden.

Thus, when a post is cranked down in the clear it, can cause the clear to mushroom around the contact point, and eventually will crack in areas with high vibrations / action like slings.

I was actually ready to pull the trigger on an LE last year but couldn't find a decent distributer with stock (though it seemed like there was stock sitting out there at higher prices). I'm glad I decided to wait. Game seems great but there's been so many issues. The last thing I want is to spend the money and then need to devote hours to troubleshooting and be faced with a decision on whether to spend $550 plus on a new playfield after less then a year. For JJP money I want to be confident that the problems are minimal, and that any potential damage such as this is covered by the warranty. Just my opinion, but a discount on a new, unpopulated playfield is not a reasonable solution.

Buying one used, I've had zero issues. I don't know how much dialing in was needed out of box but it sounds minimal. It's an incredible game. That is from someone who was in early, bagged it because of throwing out the triple disc and delays. Finally came around, got cold feel on the chipping, bailed on the LE, then saw the light. It is definitely worth getting.

If you buy a populated playfield (if that is even possible?), what's to say, you wouldn't have new chippings in a couple of months?

The overall question:
Was production halted due to license issues, or was it halted because they where cutting costs, to get neccesary profit, and cost minimizing breached into quality, so heavy that they had to halt production, to save company image?

I for one like to see this company sustain and proliferate. They make beautiful art-like products, with great rulesets.
I think it would be in their best interst to come clear about the concerns and issues.Most customers would probebly be understanding.
There is ofcourse risk that such action might make even more people voice their opinion on compensation, with economic damage to the company, but maybe that can be circumvented in some other solution for thoose buying potc, before the problem was known.

That’s a genuine concern I have but like cheshirefilms pointed out, with .a spare in your pocket I would wait quite a while before doing this.

Still, at some point down the line there will either be a ton of time and cursing spent doing this myself or shelling out some serious money to have it done professionally.

Either way it’s a major bummer for all of us to have to contemplate all of this.

The chipping near the potholes and on the sidelanes, suggest that this problem isn't an exclusive sharp-post problem.

You raise valid questions and really it’s all about perception. Is this really the absolute best they could offer? Not sure.

I will likely not buy anything from these guys for quite a while because of how it was handled. I’m not saying they don’t create wonderful machines, that’s not my beef here. This is the best game ever made imo.

I know everyone likes beating stern up but the two major issues I’ve ever had with components on NIB games one being in warranty and one out of warranty, they stepped up and took care of it.

I don’t feel the same this time around, one way or another this will cost many of us well over $1000.

Correct. I’ve never seen a small outlane post hole chip. This actually bothers me more than the post damage under the slings.

If you want a guarantee your replacement playfield will not result in the same problem, I’d have the clear stripped and redone have it done by someone like Ron Kruzman.

I did this for NOS creature playfield clear is hard as a rock. Just have to make sure you predrill holes with a rotary burr tool

This is just one persons opinion here but being that JJP is requesting photos for the kit and replacement PF I was hoping at a minimum that they would evaluate each situation on a case by case basis.

People that have chipping in multiple locations not just slings should have this handled a little bit different than someone who at the moment doesn’t really have anything but ripples.

Maybe this isn’t realistic if they think every single machine built is going to suffer the same fate.

They ordered enough parts for 1000 machines, got bogged down in production delays, then had to move on to the next game.

JJP has ruined my life

Lol...don’t jump!

Not sure that is completely true. Joe at PinSTAR indicated my SE was a recent run.

Sorry to say, i don't understand what you mean?
You mean there are trouble keeping The license going?
What Will this mean regarding future availability for spare parts?
IF this is The case, why are there still speculations of a future toystory pin?
Who would want to do buissness with Disney in regards to licensing aftur such a debacle?

Another issue for me contemplating buying a rrwoz or a hobbit nib, is ofcourse if production change in regards to coating/varnish renders having later produced hobs and woz having The same issues?

I was told the SE I have a deposit on was made writhing the last 2 months

My ybr has the same issues in clear and same sharp posts.

My thought was that they are asking for photo's because they don't want to provide the discounted playfield to anyone who just wants a spare. But hopefully you are right.

Your kidding me. Please tell me you’ve mistaken.