The problem is they sold me on the complete package and now that I've got my refund back I'm off to other games/hobbies. A missed sale for sure.
Even if they said they were putting the disks back, I'm not willing to risk seeing what actually shows up in my box so I'll wait and play a full production game sometime next year and decide if it's something we want. Besides if their real concern was reliability, why would I want the disks back the way they were???