Poll...is there an issue with your GNR playfield?

Hi everyone! Im super stoked to get my game! JjP has done an amazing job creating a world under glass. However, i have lots of concern with the issues i have seen/ heard regarding playfield quality.
Im hoping to get a guage on how widespread these issues are by taking a poll from actual gnr owners that have the game in their posession.

Please do not participate in the poll if you dont have a game in your posession, and please be truthful in your response.
If you would like to elaborate on your experience, good or bad, regarding the GNR playfields...feel free to comment below.

Thanks so much for your input!

#2 3 years ago

SGW

konghusker

Pinside member

Lincoln, NE

9y 78,800 2,899 5 24 1

Following this. Got an LE on order but that could very well change.

#3 3 years ago

MEH

ThePinballCo-op

The Pinball Co-op

9y 115K 1,752 40

Early voting to show about half have issues already...

Maaaaannnn... I wanna buy this game but I don't want to spend so much money to get an inferior playfield..........

-97

#4 3 years ago

???

nicoy3k

Pinside member

I voted and don’t have the game yet, shows you how accurate this poll is. You should go by peoples comments in the thread not an easily manipulated poll.

#5 3 years ago

GPK

DeeGor

Pinside+ Frequent

Meridian, ID

11y 125K 1,495 19

Quoted from nicoy3k:
I voted and don’t have the game yet, shows you how accurate this poll is. You should go by peoples comments in the thread not an easily manipulated poll.

Yeah, this poll is worthless without pictures to back up your claim.

#6 3 years ago

KER

Kerry_Richard

Pinside+ Frequent

Danville, CA

12y 83,900 3,024

Following too; considering LE

#7 3 years ago

ACE

Dallas_Pin

Pinside+ Frequent

6y 105K 1,121

Have a CE paid for ... not backing out of my order, but this is concerning. Following.

#8 3 years ago

DDD

Dantesmark

Pinside+ Frequent

Quoted from nicoy3k:
I voted and don’t have the game yet, shows you how accurate this poll is. You should go by peoples comments in the thread not an easily manipulated poll.

I could also comment in a thread and lie about it.
Thanks for being a part of the survey, your cool.

#9 3 years ago

LFS

pinballaddicted

Pinside member

9y 123K 4,411 81

Quoted from nicoy3k:
I voted and don’t have the game yet, shows you how accurate this poll is. You should go by peoples comments in the thread not an easily manipulated poll.

The op is doing his best to work out how many games have issues. I am interested on this as are many others. Thanks for showing us that there are plenty of people on here that want to blow the issue out way bigger than it really is.

#10 3 years ago

DDD

Dantesmark

Pinside+ Frequent

Yea pics would be a bonus. Good idea.

#11 3 years ago

???

nicoy3k

Pinside member

OP
Quoted from Dantesmark:
I could also comment in a thread and lie about it.
Thanks for being a part of the survey, your cool.

Post a picture, posting and lying is a little harder because you put a bit of your reputation on the line (as little as that may be worth)

#12 3 years ago

DAD

PtownPin

Pinside member

6y 97,400 7,406 67 2

The op needs to add an option that I don't have a game so u can see the results

#13 3 years ago

SMK

TheLaw

Pinside+ Addict

Ann Arbor, MI

12y 162K 48,038 19 30 1

Quoted from PtownPin:
...have a game so u can see the results

Or the big button that says "view results."

#14 3 years ago

DAD

PtownPin

Pinside member

6y 97,400 7,406 67 2

Quoted from TheLaw:
Or the big button that says "view results."

OH .... thanks

#15 3 years ago

ROB

transprtr4u

Pinside+ Frequent

Edmonton, AB

10y 130K 8,398 3 1

Played G&R LE on Saturday... checked the game over closely ... Beautiful game with no flaws, quite the impressive effort from JJP

#16 3 years ago

JOE

BallPin

Inactive member

3y 33,800 244

I find it interesting that 12 people voted that have chipping artwork and I saw maybe 3-4 pictures on all of pinside with chipping artwork. Find it hard to believe you can vote, surf, post, but don't have time to post a picture.

#17 3 years ago

ZZZ

sevenrites

Pinballer

9y 129K 2,200 97

I have an issue with my GNR playfield. It hasn't arrived yet.

-1

#18 3 years ago

???

nicoy3k

Pinside member

Quoted from BallPin:
I find it interesting that 12 people voted that have chipping artwork and I saw maybe 3-4 pictures on all of pinside with chipping artwork. Find it hard to believe you can vote, surf, post, but don't have time to post a picture.

No no no don’t you see this is scientific. Look at all the downvotes I got for suggesting otherwise. I bet those are the same trolls they are fudging the poll.

#19 3 years ago

DAD

Thermionic

Inactive member

8y 54,300 750

Good g-d, are they capable of EVER releasing something that doesn’t trigger buyer’s anxiety for one reason or another!?!

I know pins are a hand-made special animal and some variation is to be expected, but it’s damn ridiculous that this issue only became a big deal 100+ years after the advent of pinball and is STILL apparently unresolved. Spending $10k on a toy SHOULD NOT be a gamble on any level at all! Imagine the outrage if Focal or Sonus Faber were shipping $10k speakers with delaminating wood veneers, off-center driver surrounds, or loose binding posts (or if Tele-Vue were shipping $10k telescopes with fingerprints on the internal optics or slop in the focusing mechanism.)

(Sorry for the (mildly) drunken rant, but I for one am sick and tired of hearing the “pinball is different” excuses and the resultant constant need to lower expectations! Give me a f***in’ break, man!)

#20 3 years ago

MIK

Wariodolby

Pinside member

Goodrich, MI

10y 119K 1,974 32

My SE Playfield is in great condition.

4A2DC3ED-A55C-4333-A1BB-487227A888BD (resized).jpeg

804B1E7F-0759-4DD1-87C5-CC5E9807E8AB (resized).jpeg

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8BCCE6FC-BBE7-46D3-9D3B-7A181CC72A0F (resized).jpeg

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#21 3 years ago

Skyemont

Pinside+ Frequent

12y 125K 5,973

Quoted from Wariodolby:
My SE Playfield is in great condition.
[quoted image][quoted image][quoted image][quoted image][quoted image][quoted image]

Damn that’s a beautiful pinball machine. BEST looking game of the year. It’s a masterpiece.

-2

#22 3 years ago

Skyemont

Pinside+ Frequent

12y 125K 5,973

Quoted from Thermionic:
Good g-d, are they capable of EVER releasing something that doesn’t trigger buyer’s anxiety for one reason or another!?!
I know pins are a hand-made special animal and some variation is to be expected, but it’s damn ridiculous that this issue only became a big deal 100+ years after the advent of pinball and is STILL apparently unresolved. Spending $10k on a toy SHOULD NOT be a gamble on any level at all! Imagine the outrage if Focal or Sonus Faber were shipping $10k speakers with delaminating wood veneers, off-center driver surrounds, or loose binding posts (or if Tele-Vue were shipping $10k telescopes with fingerprints on the internal optics or slop in the focusing mechanism.)
(Sorry for the (mildly) drunken rant, but I for one am sick and tired of hearing the “pinball is different” excuses and the resultant constant need to lower expectations! Give me a f***in’ break, man!)

So you own one?

#23 3 years ago

RON

Rondogg

Pinside member

11y 109K 3,341

Having known about these issues for years, why hasn't this been fixed by now?

#24 3 years ago

TDG

Tommy-dog

Pinside member

6y 59,600 986

Is Mirco still making playfields for JJP ?

#25 3 years ago

SLM

Gorgonzola

Pinside member

Melbourne

9y 46,050 102 3

Quoted from Thermionic:
I know pins are a hand-made special animal and some variation is to be expected

While that certainly applies to other areas of modern pinball (eg, assembly, wiring, soldering for playfield switches, etc), the portion of the playfield related to recent issues isn’t hand made (digital printed art and clear coat sprayed by a robot) and therefore most manufacturers can’t use the hand-made uniqueness excuse any more.

#26 3 years ago

Coolpinballdino

Pinside+ Frequent

9y 188K 4,800 477 3

I have been lucky so far my SE playfield seems fine so far.

20201101_201049 (resized).jpg

20201101_201052 (resized).jpg

20201101_201059 (resized).jpg

20201101_201104 (resized).jpg

#27 3 years ago

JOE

BallPin

Inactive member

3y 33,800 244

Quoted from Coolpinballdino:
I have been lucky so far my SE playfield seems fine so far.
[quoted image][quoted image][quoted image][quoted image]

Take a peek under the rubber washer, and report back!

#28 3 years ago

TKM

Daditude

Pinside Moderator

Rockwall, TX

5y 266K 10,116 23 271

Quoted from Dallas_Pin:
Have a CE paid for ... not backing out of my order, but this is concerning. Following.

Perfect. I'm coming over with Beer.

#29 3 years ago

MCB

EricHadley

Inactive member

8y 110K 4,839

The fact that they are putting those rubber washers should be telling enough......

-1

#30 3 years ago

Skyemont

Pinside+ Frequent

12y 125K 5,973

Quoted from EricHadley:
The fact that they are putting those rubber washers should be telling enough......

I agree. I wonder what Stern is doing with the clear coat issues in the metal ball lane guides?

-16

#31 3 years ago

???

nicoy3k

Pinside member

18 voters say they have chipping yet zero photos. Super accurate poll. Keep downvoting me though.

#32 3 years ago

SGW

konghusker

Pinside member

Lincoln, NE

9y 78,800 2,899 5 24 1

Quoted from nicoy3k:
18 voters say they have chipping yet zero photos. Super accurate poll. Keep downvoting me though.

Yeah, I would say if you vote chipping or pooling, pictures are required to keep tabs.

#33 3 years ago

DAD

Thermionic

Inactive member

8y 54,300 750

Quoted from Skyemont:
So you own one?

No, but I really WANTED to!

I had extremely high hopes based upon the hype and was ecstatic when it was revealed and seemed to be even better in every way than I’d hoped, but the ongoing failure to fix this issue (they’ve had a couple of years to do so) utterly deflates all excitement (at least for me). $10k is a nontrivial expense, and I work way too hard to “settle” and accept the gamble that my brand-new game may (or may not) emerge from the box in less than “mint” condition!

I have about decided to use the GnR budget on a HW or possibly Houdini plus a nice older game; perceived lower risk of disappointment and twice the pinball action seems like a better deal to me at this point.

#34 3 years ago

BIL

TheGunnett

Pinside+ Addict

Altoona, PA

6y 122K 1,307 19 27 1

My LE started out fine, I had posted all sorts of pictures as I installed the black mirror blades.
My playfield chipped this weekend and the record dropped. I’m waiting to hear back before I lift the playfield to repair the record, I want to be careful not to scratch the blades and try to fix both issues at the same time.

FBEC0B3D-80FA-4DAF-A72B-DF9B91BA6DE6 (resized).jpeg

17010F2B-6025-489C-9C02-EC522596BD62 (resized).jpeg

5DD2E966-F323-48A4-94D7-5DE16907B9A4 (resized).jpeg

Key post

#35 3 years ago

JRM

Aliias

Inactive member

11y 31,050 30 1

wow, the game is falling apart before your eyes. Half expecting to have to reassemble it myself by the time it makes it to Australia by boat.

#36 3 years ago

???

nicoy3k

Pinside member

Quoted from TheGunnett:
My LE started out fine, I had posted all sorts of pictures as I installed the black mirror blades.
My playfield chipped this weekend and the record dropped. I’m waiting to hear back before I lift the playfield to repair the record, I want to be careful not to scratch the blades and try to fix both issues at the same time.
[quoted image][quoted image][quoted image]

Did you have pooling in the post that chipped?

#37 3 years ago

DDD

Dantesmark

Pinside+ Frequent

Holy shit

#38 3 years ago

EWG

kermit24

Pinside+ Frequent

9y 123K 6,538

Quoted from Wariodolby:
My SE Playfield is in great condition.
[quoted image][quoted image][quoted image][quoted image][quoted image][quoted image]

How many plays?

#39 3 years ago

ACE

Dallas_Pin

Pinside+ Frequent

6y 105K 1,121

Quoted from Daditude:
Perfect. I'm coming over with Beer.

Bring lots!! We’ll have a great time!!

#40 3 years ago

BIL

TheGunnett

Pinside+ Addict

Altoona, PA

6y 122K 1,307 19 27 1

Quoted from nicoy3k:
Did you have pooling in the post that chipped?

Very slight, so little that I wasn’t concerned and it has only started to appear in the past week.

8EE4867B-100B-4E8A-8E69-D00F9A3EC2F5 (resized).jpeg

000180F0-BF10-4077-A142-323B65F2E304 (resized).jpeg

Key post

#41 3 years ago

BIL

TheGunnett

Pinside+ Addict

Altoona, PA

6y 122K 1,307 19 27 1

47BF1B1E-83A0-424F-BC17-A773DE13289E (resized).jpeg

#42 3 years ago

JAS

jandrea95

Pinside+ Addict

Independence, KY

5y 108K 3,790 4 15

Quoted from nicoy3k:
Post a picture, posting and lying is a little harder because you put a bit of your reputation on the line (as little as that may be worth)

71D142B0-B860-4714-8984-9B32A3FACF8A (resized).jpeg

Key post

#43 3 years ago

JOE

BallPin

Inactive member

3y 33,800 244

Quoted from TheGunnett:
My LE started out fine, I had posted all sorts of pictures as I installed the black mirror blades.
My playfield chipped this weekend and the record dropped. I’m waiting to hear back before I lift the playfield to repair the record, I want to be careful not to scratch the blades and try to fix both issues at the same time.
[quoted image][quoted image][quoted image]

Just curious, did you turn your flipper power up? if so, how much?

#44 3 years ago

DDD

Dantesmark

Pinside+ Frequent

Quoted from jandrea95:
[quoted image]

Merely a flesh wound

#45 3 years ago

???

nicoy3k

Pinside member

Quoted from jandrea95:
[quoted image]

Which post is that? Under the washer?

#46 3 years ago

MCB

EricHadley

Inactive member

8y 110K 4,839

Seems like the way to fix this is hold the supplier to the fire. Make them pay for the expense to replace ALL defective playfields with a new populated playfield. Maybe they’ll realize how important this part is and get it right going forward. In fact, I would make that part of the contract with any playfield supplier. If you supply defective playfields you will pay for the expense to replace it with a populated playfield. This idea that the customer can replace their own blank playfield is crazy. It’s enough of a stretch to think a customer can swap a populated one. This hobby/industry lives in la la land. Removing this game from my wish list, its a hot mess.

#47 3 years ago

DDD

Dantesmark

Pinside+ Frequent

How do u do that? I mean hell, u cant even get any kind of response from these guys right now regarding a fix or even a timeline on arrival of new games.

#48 3 years ago

DDD

Dantesmark

Pinside+ Frequent

Just sux for every buyer and the employees of jjp... eric and team spent so much time, sweat, and effort to make this amazing game only to have shit like this to bring it to where we are now.

#49 3 years ago

SGW

konghusker

Pinside member

Lincoln, NE

9y 78,800 2,899 5 24 1

OP
Quoted from Dantesmark:
Just sux for every buyer and the employees of jjp... eric and team spent so much time, sweat, and effort to make this amazing game only to have shit like this to bring it to where we are now.

I agree, and many of us have spent way too much time saving money for these games to get this defective product. I’d be furious to have a chipping play field. The poll is really starting to make me think of holding off on my LE at this time.

#50 3 years ago

DDD

Dantesmark

Pinside+ Frequent