Quoted from Zitt:
They are not.
Too many people paid cash for their deposit... and they are now claiming those deposits are not refundable.
So people are left to gamble and hope for the best... or loose that deposit.
IT appears that many in this thread; including you are unwilling to send a clear message.
Demand order cancelation. Demand a refund of your deposit. Take JJP to small claims court for the deposit if you can't get the credit card to refund your deposit.
You're rallying against the vast majority of us who are patiently waiting impatiently for their game to ship or the ones who have already received it and are enjoying playing it .. I don't bet you can find anybody who is feeling stuck with a non refundable early deposit... The only thing they're Stuck with is making a profit if they choose to sell it.