Hate to admit I also dropped the pf in my Stern ST. I just assumed the pf was attached to something first time I lifted it. Why wouldn't it be? Games more than 20 years had good hinge systems why wouldn't a modern game? I pulled the pf straight out waiting for the click. Bang right to the bottom of the cab. Son of a.... Dinged up the cab a bit but nothing broke. Funny enough, the pf could slide completely out with no effort but would not slide back in without a fight. You had to reach all the way to the back end, lift, while you push from the front end. It would be extremely difficult or even impossible for someone to do with a short wing span and/or not very strong. If it had service rails, you could use them to pivot playfield back in but nope. Stern decided to delete the service rails and replace with useless pegs making sure anyone servicing the game would suffer. Unbelievable Stern thought this was acceptable.