(Topic ID: 247066)

Pirates LE Screen Display Issue after Code Update How to Fix?

By DreamTR

4 years ago


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  • 83 posts
  • 15 Pinsiders participating
  • Latest reply 4 years ago by PtownPin
  • Topic is favorited by 2 Pinsiders

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    #2 4 years ago

    Could you post a picture of your "Hardware Info" screen?

    #4 4 years ago

    Thanks, looking into it now.

    #5 4 years ago

    I hate to respond with more questions, but if you wouldn't mind answering a few to help in diagnosis:

    Are both your monitors displaying a picture?
    Can you check to ensure both are securely plugged in?
    What ports are each monitor plugged into?
    Does the apron monitor appear to turn on, even if to a black screen?

    #11 4 years ago
    Quoted from DreamTR:

    It isn't a monitor issue. I will answer these tomorrow but the game was fine before the update.

    I hear what you are saying, but understanding the exact state of the monitor is important for us to be able to help. The hardware info is reporting that the smaller monitor isn't connected. There are several possible reasons for this.

    Seeing as this problem is currently limited to one machine, we have to rule out all obvious one-off problems.

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