Quoted from dannunz:
I like your idea of bonus points for a game that does not get a repair ticket logged in on it for the entire show. We will implement this one for sure.
My mario went down Thursday with the right flipper not working. I got a phone call Thursday evening about 9am telling me it wasn't working and they shut it off. I got up to the show Friday early afternoon, fixed the problem and told the show staff. I had a few texts about my SMDM getting a ball stuck which was easily remedied. Hollywood heat and SMDM ran out of credits a few times which I got a text about.
Not once did I ever get a notification from your system. When I got a phone call Friday about my game being down, I checked your system and it still reported as being working. Not badmouthing your system, just giving ya real feedback.
My last.gripe, lol. I counted 19 games down on the floor Saturday. I get it, and honestly I had my fingers crossed my games would stay working as they take a beating. But maybe a place to put down games, take them off the floor. Give the owner a respectable amount of time and yank them if not timely fixed. Shame on any game owner to bring a questionable game with the hopes the techs at the show would fix.