HI fiberdude
I do apologize and very sorry to hear about your frustration. I took a week off to spend with the family on a much needed small vacation and I was not able to be reached. Of course now.. We are a bit backlogged. Please feel free to give me a call and I can be reached anytime (I am usually up until 4am every night) at 516 680 1787. OR... PM me your name and what you ordered at the show. We have been preparing all the items that were ordered at the show here and they will all be going out this upcoming week..
Best!
Joe