I'm beginning to wonder if the whitestar system works differently. I cannot find documentation on multiple orchestrations, and it wants you to copy the zip file directly to the USB and let it do the work. Is this the way you originally did it?

Even so, the diag file said it was active, so I think my setup is correct.

It will read the first folder by default.

Okay, please try again. The USB drive is setup correctly. At this point, the hardware is beyond what I could help, but I would suggest disconnected everything and doing it again paying detailed attention to all cable connections, orientation, etc. Not saying you haven't done so already, but at this point is all correct you will need to engage the bros and PinSound. They are very helpful, but can be slow sometimes.

Just wanted to shout out to Mr T for all the Pinsound help he’s provided. I know there’s a bunch of us who have been helped by his threads/PMs/posts with the Pinsound board. Cheers!

Awesome, glad to know we got to the resolution. Bottom line is that the directory structure was all incorrect. I think the final straw was removing that pinsound.config file from the audio folder at the same level where the orchestration folders existing (there should be a pinsound.config file inside each of those folders.).

Well done, man. I love seeing stuff like this.

Im having the same problem with my pinsound+ on data east hook

Can you please define/elaborate upon your exact issue?

Also, screen shots of every level of your USB folder structure would be helping starting from the root down to where you see music/jingle/Sox/etc. folders.

Finally, drill down to a sound file and tell me what format it is (oog or wav).

Just want to address some common format issues.

I installed the pinsound+ 100% properly wired. Had a friend clear the flash drive and re installed sound file from pinsound. Plugged in the drive to the board. I listened the whole time and said the download was complete. Now that its good to go i get no start up sounds or anything and just get the crock clock sound and takes about a minute for it to stop and end with no sound. I am running chads 5.1 code along with the dmd chip as well. Could this be where my issue is?

Plug your usb drive into computer and please provide the screenshots I requested. Also respond to my question about file format. Sorry, but cannot make assumptions. This info should be enough for us to determine if a format issue or if some other problem.

Mr_Tantrum

20190210_114712 (resized).jpg

20190210_114725 (resized).jpg

20190210_114800 (resized).jpg

20190210_114846 (resized).jpg

They are wav files

Yes, the structure does look correct.

Couple of things now:

1) What color is the PinSound+ Status LED after boot (i.e. when the game PinSound+ should be working)?

2) Please run a self-diagnoses to see what info the logfile produces.
- Go to this link https://www.pinsound.org/help/pinsound-studio
- Scroll down to the Record and replay section (silhouette with headphones) and under Recording click the "config.ini" link and save the zip file to your computer
- Unzip the config.ini file and edit it | set psrec = false and set debug = true
- Save file then copy it to the root of your usb drive
- Insert USB drive, turn on pin, and wait until it fully loads (i.e. the point at which it should be playing sound)
- Turn off pin, put drive back in computer, open the pinsound-self-diagnosis.txt file, copy contents, then post to this forum.

The status led is green. The daughter board is flashing blue. Have inserted the usb back into hook. All that was said from the sound was there are no sound files on the usb flash drive.

What do you mean no sound files? Did you delete them (didn't need to)? Just needed you to put config.ini file in root as described, run PinSound, then put back in computer and edit the file to see what it logged, copy that log, then paste here in the forum so we can read it.

If status led is solid green that means the board is ready (good sign).

Must of made a mistake. Gonna redo evertything said this evening. Will post with the results. Thanks again for the help.

I may have time for a webinar this evening if that would help. PM me when you are ready. Main thing is I want to capture the logfile from the PinSound to see if it tells us anything (it may or may not). Unfortunately, you have to do some manual steps to enable the log capture.

Just updated the firmware and still at the same point.

1550012120528307316212961868083 (resized).jpg