(Topic ID: 55289)

PinsideMail - No mail, but upper right icon blinking that I do ??

By PinRob

10 years ago


Topic Heartbeat

Topic Stats

  • 15 posts
  • 11 Pinsiders participating
  • Latest reply 10 years ago by Sunfox
  • No one calls this topic a favorite

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    #1 10 years ago

    Anybody else have the blinking icon and message that you've got new mail when you don't?

    #4 10 years ago

    Nope. Is it browser related??

    #5 10 years ago

    Yep good to here others are seeing this

    #6 10 years ago

    Just refresh screen. It will go away.

    #7 10 years ago
    Quoted from jeffspinballpalace:

    Just refresh screen. It will go away.

    Nope that's not the answer

    #8 10 years ago

    Do most on here get a blinking mail alert? Just curious as mine pops up but never blinks.

    #9 10 years ago

    Happened to me a couple times in the past few months.
    Might be a login/cookie issue.
    Try logging out and logging back in.

    #10 10 years ago

    Yep been like this for at least 3 weeks for me.

    #11 10 years ago

    Mine only pops up when I have mail to read and then disappears after mail is opened and screeen is refreshed. No changes over past weeks.

    #12 10 years ago

    any other clues about how to fix this??

    #13 10 years ago

    Try clearing your browser's cache.

    #14 10 years ago
    Quoted from balbers:

    Try clearing your browser's cache.

    That was one of the first things I did

    #15 10 years ago

    There's probably nothing you can do.

    If the "new message" count is maintained separate of messages (so it doesn't have to wastefully count them up every single time), then it's possible for the database to occasionally get out-of-sync, where the count is positive but there are no more messages to read, so it never gets back to zero (or it might actually be negative, and since that isn't zero, "new message!"). Considering the SQL overload problems that happen during peak periods...

    On the server side, easiest thing to solve this problem would be to add an occasional full recount of messages and new messages for a user's account. For example, do it whenever a message is deleted, and/or add a "fix message count" link somewhere.

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