OP

Quoted from clug555:

There i edited the title. lol. I unfortunately work in a big box store where i see everything replaced. I understand that small companies don’t have unlimited funds, rdoyle1978 (thanks for your delightful insight but I know how economics work), but I obviously feel like the company should pay for the shipping back. Why am i out of more $? I already gave them the money to cover the cost of my display AND defects for 5 years when i originally purchased it. That was part of the deal, right? Something like this makes me steer away from the purchasing anything from this company again. I don’t care if anyone agrees with my opinion or not, this was an issue I wanted to bring attention too so someone else can make an educated purchasing decision in the future.