(Topic ID: 267137)

Edit: Pingraffix Positive Review: Makes Things Right, Removes 3rd Party Product

By SantaEatsCheese

3 years ago


Topic Heartbeat

Topic Stats

  • 40 posts
  • 28 Pinsiders participating
  • Latest reply 3 years ago by Colehvac1
  • Topic is favorited by 1 Pinsider

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Topic poll

“Is this acceptable quality?”

  • It's Fine, You Are Being Too Picky. 2 votes
    8%
  • Those look terrible, your not crazy. 23 votes
    92%

(25 votes)

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#18 3 years ago
Quoted from fiberdude120:

Pay shipping and 20% for selling you crap? I would have a big problem with that.

I really don’t know for sure who put the op up to this, but I have my suspicions, I’m sure tons of customers of Pingraffix are going to see this and back my words up, Joe the owner of Pingraffix is a good friend, his products are definitely not crap,He always goes above and beyond to make it right,in fact originally tilt was part of Pingraffix and all of his pinblades were derived from Pingraffix. I hope Jose from tilt will be man enough to admit that the materials and printer are the same that he uses are the same that he used at Pingraffix.

#21 3 years ago
Quoted from Grizlyrig:

This is a major mistake to put your company at risk selling something for another vendor that you also manufacture the same product.
Buyers think it's you companies crappy product. Just not a good idea.
-Mike

Even the biggest companies make mistakes, the best ones take action to make it right, which Pingraffix has always done, and once again joe has already responded to make it right.

#31 3 years ago
Quoted from slicknick13:

Let's slow down a little.
An inferior product was sold without a QA check. To put anything on the OP is just deflecting from the fact that this was sold either directly or indirectly from the vendor, and the vendor had complete faith in his source or checked it himself and was satisfied. It's either an aberration and replacement or refund is warranted, or it's the standard product and if you're dissatisfied, send it back on your dime and eat 20%.
It's not like this is a printing error. It seems like it was a low grade source blown up to fit.

In fairness the op posted without contacting the vendor first, this is an ambush, the vendor made good right away when he saw this post. The vendor was not given an opportunity ahead of time to make it right. A mistake was made, vendor acknowledged, and backs the refund 100%, seems like a great vendor to do business with if you ask me, but iam biased of course.

#40 3 years ago
Quoted from Colehvac1:

I really don’t know for sure who put the op up to this, but I have my suspicions, I’m sure tons of customers of Pingraffix are going to see this and back my words up, Joe the owner of Pingraffix is a good friend, his products are definitely not crap,He always goes above and beyond to make it right,in fact originally tilt was part of Pingraffix and all of his pinblades were derived from Pingraffix. I hope Jose from tilt will be man enough to admit that the materials and printer are the same that he uses are the same that he used at Pingraffix.

I’m not able to edit, but what I meant was that Jose was originally part of Pingraffix, tilt is a separate company that was formed after Jose left Pingraffix. Sorry to cause confusion and imply that tilt was part of Pingraffix it never was.

Added 82 days ago:

No longer valid

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