Ron you forgot to mention the part where you put a claim in and got your money back for the blades even after they were delivered to your door.
I had to go back and call paypal to get my money back because you were simply going to keep them I assume?? IDK

Unless you have been living under a rock...you KNOW that the USPS is or was under heavy distress..or did you not know that?
This is not Amazon..I print items to order so that the adhesive dosn't get old and stale.
It even state son our website that it will take 7 tp 10 days for your order to be processed.
Yes, it took an extremely long time fo your blades to get to you...not sure how that's my fault. Once it leave my hands I have no control nor is there a magic button I can press.
Just about every order right after the election has had major delays/. This is common knowledge. Theer are even several threads about this on pinside.
We had a phone conversation.
I get tons of email everyday and it takes me hours sometimes to go through them all. I also get a lot of orders daily..
and I want thank you all for tremendous support and patronage.

I make mistakes no doubt...but I always try to make it right one way or another.

Unfortunatley, I deal with lots of scammers and people who try to getover on me, Paypal scams, stolen credit cards..you name it.. I am not saying you are one..but this is business I am in. Which is unfortunate. I am just trying to make a living and having fun because i love the hobby.

You have no idea what goes on behind the scenes. It's not all fun and games I will tell you this. especially after this Christmas shipping season.
I check daily on all packages and They are getting to thier destinations. Slowly... but still arriving.

Obviously the Pinblades have become huge success because their are now several companies besides us PinGraffix,
(who originated them BTW) who are making them.
I also make them for pinball companies..maybe you have heard of some of them?. Jersey Jack Pinball, Bally/Williams/ Chicago Gaming.
Even Stern.. SPooky, American..show me one company who doesn't;t have their own "blades" now. Installed from the factory no less.

PowerBladez.. BTW those rub spots..that's just laminate.. You can peel off that top layer and you will have shiny new gloss blades.

Most everyone in this hobby knows how generous I am to almost everyone. I have given away tons of stuff.. we help wth children charities, involved with project Pinball, we sponsor tournaments, food kitchens ..the list is long. Not to mention that I have been doing this since 2004

The thing is I don't do it for the money... and most everyone knows this and that’s why they keep coming back. Clearly it shows through in the final product . I’m sorry your angry with me but I try my best always. I’m really just one man who wears so many hats.

There really was better way to handle this.. all you had to do was call.
Best
Joe