(Topic ID: 232030)

Pinbits contact??

By dmess

5 months ago

Topic Stats

  • 13 posts
  • 7 Pinsiders participating
  • Latest reply 67 days ago by Janosch
  • Topic is favorited by 2 Pinsiders


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    #1 5 months ago

    I placed an order with them, and received it, so I know they are still in business.

    I need to contact them for a specific part and have tried calling and emailing with no avail. Can someone provide solid contact info?

    #3 5 months ago

    Tried that, and the sales@ as well. Nothing....

    #4 5 months ago

    There's a phone number on their contact page. That being said, I've tried emailing and calling a few times a week for a month with no answer.
    I now have a laser cutter and am considering just making my own parts as well as anything others need.

    1 week later
    #5 4 months ago

    I have also had issues trying to contact them over the last month as well. I hope they are still around, they had some things I would like to re-order.

    I have noticed that their page also says "Happy Holidays 2017!" and that has been on there for months.

    #6 4 months ago

    To follow up-I received my order in a timely manner, so they are still in business. Still can’t get em on phone tho!

    3 weeks later
    #7 4 months ago

    I just ordered an auto eddy board Wed. and got it Fri., so I guess if it's in stock you are going to be okay. They did a good job packaging/protecting the board as well.

    1 month later
    #8 77 days ago

    Has anyone been in contact with pam within the last three weeks? She stopped answering emails in the middle of finalising an order and never got back to me. Before she's been always very fast with responding to emails and incredible helpful and kind.

    Just wondering what happened? Is she still alive and doing well?

    #9 77 days ago

    Yes, Just emailed them for a special order item about two weeks ago .... she got back to me and made up what I needed that day and I had everything in a week.

    #10 76 days ago

    Last time i heard from pam was 9th of february, can you confirm you had contact with them since 9th?

    This would really scare me

    #11 76 days ago

    Emails were on 2/17 and orders were placed right after, Received that week.

    #12 76 days ago

    Thank you very much. Absolutely no clue why they don't like me anymore. Conversation was completely kind and calm with no issues at all. Just stopped from one day the other. Very strange.

    1 week later
    #13 67 days ago

    All resolved, a fews day later i suddenly got the invoice, payed instantly and got everything shortly after. So i'm happy now.

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