(Topic ID: 296505)

Pinbits Appears to be Unresponsive

By ForceFlow

4 months ago



Topic Stats

  • 6 posts
  • 5 Pinsiders participating
  • Latest reply 69 days ago by ForceFlow
  • No one calls this topic a favorite
  • Topic is sticky in its sub-forum

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    #1 4 months ago

    Based on several posts on the forums, it seems that Pinbits.com has become fully unresponsive since late 2020 or thereabouts. The latest website news update was from May 2020. Various individuals have reported that their website still accepts orders, but items have not been shipped, nor have they received responses from email or phone inquires.

    If you have not received your order or a response from them, it seems the recommended approach is to file a paypal dispute.

    Until pinbits starts responding again, it might be wise to avoid ordering from them from the time being.

    On a personal note, I hope Pam and Martin are doing well. They have provided the community with a lot of nice products over the years. If anyone happens to hear from them, I'm sure everyone would be interested to know how they're doing.

    https://pinside.com/pinball/forum/topic/pinbitscom

    https://pinside.com/pinball/forum/topic/anyone-place-an-order-from-pinbits-recently

    https://pinside.com/pinball/forum/topic/is-pinbits-still-filling-orders-the-sequel

    #2 4 months ago

    Sorry to continue to hear of this as Pinbits has been a great source for various parts and mods over the years!

    #3 4 months ago

    As it turns out, I came to Pinside to see if there was anything about Pinbits recently. I placed an order on June 9th. Payment accepted, no further updates. I've reached out via the website as well as Pam's email. No responses.

    Thanks for the PSA.

    #4 4 months ago

    please be sure to let us know when we can bash them without any sense of moral responsibility or concern of repercussion. it's been a little too friendly around here lately.

    #5 4 months ago

    Go over to the white water for sale thread for that stuff

    2 months later
    #6 69 days ago

    I just happened to check on pinbits today, and their website appears to be offline with the message:

    "WARNING: An Error occurred, please refresh the page and try again."

    That could mean a technical issue with the website, or possibly that the web hosting service was not getting paid.

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