Help me out here. I'm looking for WOZ and in one of the threads someone posted a link to Pinballs.com and so I click on it and it takes me to their website. Under the 75th anniversary LE (Ruby Red) it say Call to find out about FREE premium adds and delivery options. So I call.
Here is my experience:
Grumpy receptionist answers the phone, I tell her I saw their website posted on Pinside and I am looking for a Ruby Red WOZ. She transfers me. Next guy "Hello" that's it, no this is Dave or how may I help you, just "hello". I explain again about seeing their link on Pinside and I am looking for a Ruby Red and why I should buy it from them over another dealer. He says "well you know that the Ruby Red was designed exclusively for our company"......Now help me out here because the feeling I got was like I was dealing with a used car salesman that just told me that Hyundai is awesome and they are a division of Honda. (no lie that really happened.) Well my BS meter went to hi alert. I then asked him what the free premium adds are. He puts me on hold and then comes back and says that its the shaker motor and the hand drawn art. Well that is standard on the Ruby Red I replied what are you adding for free like the website says? "Well I don't control the website" Ok well what is shipping going to be. Puts me on hold again. Comes back on around $450.00
Now help me out here. $450 for a machine on a pallet? I just got a quote from forward air for a pin NIB for $185. I realize this is terminal to terminal but JJP doesn't get better rates than $450 for all the volume they do?
Not trying to piss on Pinballs.com but I would never buy from them with that kind of service. Not after buying my NIB sterns from Cointaker. I guess my bar is too high, but hell for $9000 I do expect someone to know what the hell they are taking about when I call them.