Quoted from Stoomer:
Chris: Do yourself a favor and don't respond to this gentleman anymore...
These disputes always get ugly and no-one ever wins. You didn't out him, he's picked this online fight out of you changing your policies post, and IDed himself. So he's the one who made this particular dispute public. In you original post, you said there were several customers who've stiffed you, and therefore you had to make the change. I was really surprised you didn't collect monies up front for this service, or at least a down payment, as I'm sure most of your customers are...so you didn't do anything wrong in that simple explanation of your policy change.
On this particular dispute, I'm sure you both believe you're right, and the truth is in the middle, as always - but it sounds like you both moved on(mostly lol) - your ex-customer has found a new plater he's happy with...and you seem to have accepted your losses on this deal.
Not that I think this plea will work...they rarely do, and I'm not even sure why I'm doing it since we've all seen it so many times before...maybe it's my turn to try? Sure...why not...plus, it's bowling night. I'm in a gregarious mood... :0D
Quoted from Soulrider911:
I have always had great experiences with Chris. I have probably spent in excess of 3k with him over the last few years, and I have never felt for one second that he was not a customer-focused businessman, and would take care of me in an event.
I actually was surprised when I placed my very first order arrived at my door and I had not even paid for it? I thought there was an error / or something amiss.
Then Chris said that he trusts his buyers, and payment is upon receiving. I thought this was both amazing and risky. I have NO PROBLEM paying up front, that is the standard way of buying almost any product these days (now there are some exceptions). I have also had some issues with some of the parts I got from Chris, and he took care of me and resolved every issue I had. I believe he is a good man, from my perspective.
Quoted from wolftownjeff:
I have had excellent service from Pinball Plating.
Thank you for your kind words, they are very much appreciated! Now back to our regularly scheduled programming
I hope everyone is having a good night. Won't stop raining here. Flooding in parts. Stay safe, my friends!