I am one of those 300 customers from 2018. You replated parts for 3 of my pins. Beautiful work, excellent communication.
I hate to hear stories like this but I have multiple family members who own their own businesses and have heard these types of stories from all of them.
Unfortunately there are unscrupulous people out there who think nothing of taking advantage of good folks like yourself. I guess not everyone has a working conscious.
So as a happy customer who recognizes what a great service you offer to our community just hear that we fully support these changes needed to protect you and your family.