(Topic ID: 259204)

Pinball Resource: Old School Works


By Fulltilt

3 months ago



Topic Stats

  • 9 posts
  • 7 Pinsiders participating
  • Latest reply 3 months ago by edward472
  • No one calls this topic a favorite

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    11
    #1 3 months ago

    I can't help but post such a positive experience...
    I've been out of the "buying" hobby for years until just recently. It's time to clean-up this game.

    Probably 10 years since I've ordered from Pinball Resource.
    I get my list together, complete with necessary parts numbers... damn right... I ain't getting on the phone with them....
    I email the list to Pinball Resource last night... "fingers crossed"....
    I get an email response this morning "confirming" the order with the correction that I only needed "1" flipper rebuild kit, not "2" that I ordered for the game.

    My order error corrected by Pinball Resource saving me a bit over $40. And the humiliation of the "correction" on the phone.

    Show me an electronic cart / Paypal that will save you from your own screw-up.

    #2 3 months ago

    You should have to get yelled at...that’s part of the experience. Online is cheating.

    #3 3 months ago
    Quoted from Wickerman2:

    You should have to get yelled at...that’s part of the experience. Online is cheating.

    Lol! I BEEN yelled at and we liked it!

    #4 3 months ago
    Quoted from Wickerman2:

    You should have to get yelled at...that’s part of the experience. Online is cheating.

    Oh yeah and the time years ago I inadvertently made the check to Steve Young instead of Pinball Resource.

    #5 3 months ago

    But I have to say I learned a LOT from Steve.
    Thank you sir!

    #7 3 months ago

    Steve has really been helpful when I inadvertently order the wrong stuff. His matter of fact corrections are both welcome to my knowledge base and wallet. I've found that if you have your customer number handy and the majority of part numbers sorted out, ordering is a breeze. BTW, in addition to a million specialized and unique parts, PBR's flipper rebuild kits are by far the best quality out there.

    Thanks for all your help Steve.

    #8 3 months ago

    Steve and Jimmy are the best. I've ordered stuff from them that ships and arrives faster than my Amazon Prime stuff does.

    #9 3 months ago

    My first time calling.

    Me: "I'm looking for a Midway Deluxe Shooting Gallery schematic."
    Steve: "I don't have one"
    Me: "Ok. Well thank ..."
    Steve interrupts: "Let me check. I need to look through the cabinets"
    Me: "Ok."
    **Sounds of cabinets opening and closing**
    Steve: "I don't have one"
    Me: ''Ok. Thank you for you time"
    Steve: "Well hold on. I haven't checked over here. It's hard to do this with one hand on the phone"
    Me:"Well you can set the phone down. I'll wait."
    **Sounds of cabinets opening and closing**
    Steve:"I found one. It was in the wrong place. Why is it in the wrong place?!?!? I have no idea!"
    Me:"Ok. I'll take it"
    Steve:"You can't have it!!! It's my only one!!! But I can sell you a copy"
    Me:"Sounds good"
    Steve:"Are you a first time customer?"
    Me: "Yes."
    Steve in the nicest sweetest voice:"Welcome!"

    I order through email now. Just wanted to get the full Steve experience once.....Worth it.

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