Quoted from woody76:Yell at Greg with pinball pro
Yes thank you, happy to help, and the only way to do so is if customers contact me. There is a lot we can do to adjust the sound and crossover points of a speaker kit. That’s the perk of custom kits! Some games work perfectly with a standard kit, while others require some adjustments by adding a crossover point or a simple adjustment in the sound menu. Metallica is a game we help customers make fine adjustments to get it tweaked. Keeping in mind everyone’s sound preferences are different. This is why car stereos have bass and treble adjustments. Just contact us for tech support.
I will also add we have a 100% satisfaction policy, try a kit and don’t like it? Just return it, and move on. We do our best, but I understand it is not possible to make everyone happy all the time, again everyone’s sound preferences vary and that is okay. Just don’t short change the experience by not taking the time to adjust the kit first.
Quoted from Dallas_Pin:The PinballPro Speakers already have a capacitor on them. Adding one won’t help. (Assuming they are all the same). Attached is a photo of a PinballPro speaker from my collection. Hard to see, but there is a cap on the positive side.
On the amp, it brought out sounds I’ve never heard before on Met.[quoted image]
On a standard kit the only way to adjust frequency is using a crossover, literally the most basic audio concept. We advised the customer with manufacturer recommendations and capacitor values to adjust their frequencies.....You are advising the customer adding a secondary crossover won’t work and are “assuming they are all the same”..... there are a lot of different capacitors out there, certainly not all capacitors are the same. I can assure you we as the manufacturer do have a clear understanding of how a specific capacitor value will effect the sound of our speakers. I need to clarify the misinformation, yes adding a capacitor to the back box speaker will absolutely change the frequency.
Finally, I understand, you didn’t like it. We have many satisfied customers that do. I thank you for your past business. I can’t help but notice you continue put down our product lately on the forums and I am not sure what we have done to deserve it. Let’s not compare apples to oranges. Our standard kits run of stock power with set crossover points. If you took Pinballpro speakers and placed them on an amplifier with fully adjustable frequency control of course it would sound different (like any speaker). We have done this many times over the years in fact we have a kit just for the application for only $99, then go buy the amp of your choice or use a Pinsound board. These are raw and amp ready, or we can help you adapt your standard kit to take power. Regardless, we have unlimited options to fit a customers needs from the most basic plug and play kit and up raw components to build your own.
Greg
Pinballpro.com
