Quoted from MapleSyrup:I’m not a Stern Cheerleader who will praise everything they do, but I do advocate for perspective occasionally.
When there is a rising chorus of “Everything at Stern is broken. Do not buy a NIB pin. You’re an idiot if you do. Until they solve (insert issue here. Ghosting, dimpling, code, Decal bubbles, cabinet splitting blah blah blah)
I feel the need to say something like “Ya, unless you like really fun pinball machines like ST, TWD, MET, Aerosmith, and Star Wars... definitely do not buy a new Stern!”
I happen to know and like a lot of people at Stern, so in some cases I’m merely advocating for civility towards people I care about.
Sometimes though, I’m genuinely shocked that people get so worked up over small cosmetic issues. Things like that simply don’t effect my enjoyment of the game.
When my WOZ was delivered there was a chuck missing from the upper side of the cab head. I have no idea if it was damaged at the factory, during shipping, or while the guys moved it in to my house. A 1 inch by 1/4 inch piece of wood had splintered off of the top right side. The delivery guy pointed it out to me, and said, “What do you want to do?!”. I said, “I couldn’t care less”. My machines are packed in one inch apart. I will literally never see this flaw, so I don’t care about it.
Loads of people here would advocate for refusing that delivery over a small cosmetic chip. I think that’s ludicrous.
I’m buying a piece of commercial vending equipment. It’s not supposed to be perfect. I understand that prices have gone up, and everybody (not just Stern!) is testing the limits of the collectors market... that doesn’t change the nature of the beast. It’s still a pinball machine.
What would it have cost JJP to address that concern vs what it cost me to not give a shit about it??!! Returning the game to my distro, who might have to sell it at a discount, and then sending me a new machine. All the time and logistics of that. The cost... for what??!!!
I would say I'm too cheap for that, cheap isn't the right word though. I just like to make and get deals. I'm not sending the pin back but I got get something. I want to find out if the person is going to become my guy from now on. He hooks me up with something and is cool about it you pretty much have my business for life. I get nothing and maybe I try someone else next time. It doesn't have to be big, give me a bit of a break on an accessory, throw me a t-shirt, I gotta get something. I like deals that both people are happy, making a huge hassle and swapping a pin, shit like that I don't need.