My experience was about the same. I would see a pin I really wanted to play, like MM, put money in it and it was sooo broken that I would just walk away. A lot of games weren't even leveled correctly. It's such a great place but could be soooo much better. If I lived in LV, I would actually trade my repair time for free play. I'm no maestro by any means but I can replace rubbers, level a machine, replace bulbs, solder and document other issues with different pins so a plan could be developed (sorry, I'm a Proj Mgr) to get them up and running. I bet if he were to do some kind of quartlerly all-hands, techs from the adjoining states would come down for a fixing-drinking-playing weekend. Just my .02.