Alot of business models worked pre-covid .

I think the problem this place and other arcades/barcades are going to run into is the perception that covid is going to be "over" anytime soon. In Ohio anyway, we have barely scratched the surface on vaccinating healthcare workers, let alone the general mass population. We can't get people to stay home or wear masks and are constantly passing our case rate on a daily basis. The point of this isn't to bring politics into it, but to illustrate that it is going to be a LONG time before the US gets back to a pre-covid world and "normal".

All the people pulling together and fund raising for people and showing support is obviously great and very generous, but I'm not sure it's going to be enough or sustainable to keep places afloat. I love Vegas, and I love location pinball, but I'm not in a hurry to get back to either until me and my family are vaccinated, which looks like is going to be a while.

Stern has been selling games pretty darn good for a few decades now too. Doesn't stop people from shouting half baked ideas at them and complaining about everything .

I feel like this thread is long derailed anyway but I don't think anyone is telling him how to run an arcade. I certainly don't have the time, energy, or ability to do what he does. I am however an arcade customer, and if I'm an arcade owner, I think the people that don't come to my business are the people I would want to understand the view of and listen to. This is what I think rubs people the wrong way. I get change is hard, but when you plug your ears and basically tell people to suck it up and deal with the attitude and broken games, etc. there's not much sympathy to offer in return. Some people find stuff like this and getting scolded by PBR charming or whatever, alot of people just find it confusing and go elsewhere.

Totally agree you can't please everyone, but I don't think the dismissive attitude does any favors here. I think at the end of the day people are just trying to offer their thoughts on what would make them want to come back. You want to run your business your way that's great, but you also have to be prepared to understand that it goes both ways and some people won't like it and find an alternative.

You can do the same. According to their site he has 152 games (inclusive of woodrails and EMs - and games that may or may not function). Open 7 days a week though, so you're 50% right, but so are most locations here though where we can play.

If you're trying to prove my point for me by ignoring all the comments and repeating "I won't change" though, well done.

So does this sage advice of "staying in your lane" apply to playfield manufacturing too?

https://pinside.com/pinball/forum/topic/cpr-playfield-preorders-are-meaningless?tu=pookycade

Game pricing?

https://pinside.com/pinball/forum/topic/do-you-ever-wonder-why-bother-giving-pricing-advice-#post-4430341

Pinball manufacturing?

https://pinside.com/pinball/forum/topic/twip-is-deeproot-the-next-misadventure-or-a-pinball-revolution?tu=pookycade

Just trying to understand when it's acceptable to give feedback as a consumer or not.

Well points for self awareness I guess.

This discussion is pointless anyway. It's turned into people saying "I would like the PHoF more if the games weren't broke all the time" and the other half going "TIM ISN'T GOING TO PERSONALLY MASSAGE YOU AND WASH YOUR CAR AND INSTALL A WOOD FIRED PIZZA OVEN SO STOP ASKING" like the guy calling this a "crisis".

When I go to Vegas I'm there for maybe 2-3 days. It's not like I can casually stroll down the street whenever I want to play games there. I spend money to Uber there and back to my hotel and spend time I could be doing on other things. To get there and have all the games I was looking forward to playing broken is disappointing. If you want to consider that "telling someone how to run a business" then I can't help you overcome that mental wall people are putting up.

His website says he has 152 games.

I don't need them to play like they were just unboxed. I am talking about games totally down or major things not working like flippers not making ramps, not things like a minor switch not registering.

It sounds like the opposite will be true. New higher traffic location with more access for people to drop in. More wear and tear on the games and no plans to change the staffing model.

So are you going to continue to go back routinely like you suggest to us? Did you go fix them for free like you are proposing we do?

That's fine then. Were going in circles. Hopefully it works out in the end.

Get me drunk and I'll give you all the hot pinball takes you can handle!

I think that's really all anyone providing feedback is asking.

Maybe, but it's what's published on their website. I know, I know, "it's been that way forever so don't ask for them to to change it now".

Nothing like Google owned YouTube is doing, I'm sure .

Oh yeah, I don't disagree at all. My comment was more meant to be like "you're getting screwed regardless". I'm not a FB fan by any means, but even if you're not on there, someone you know is, so they've already got your data, it just took them more steps to get it, so not using them to watch a video isn't really protecting people from anything at this point.

Not to mention the things you can't turn off, or you have to basically backdoor into the hardware to uninstall. But that's a whole different thread .