I've never met Tim personally, so take this for what it is. A little over a year ago, I drove 4 hours to visit the PHOF. Vegas was the secondary attraction. I planned on spending a whole weekend playing every pin in the place, and really getting to know some games I might not otherwise get a chance to know. I went straight there, before checking into my hotel, planning to spend a few hours getting the lay of the land. I dropped a 20 in the coin machine, and filled my pockets with quarters. After about 30 minutes, walking the isles, and trying a handful of games, I pretty much got the picture. At best, half the machines were in good enough condition to actually learn the whole game, despite the rest still being on to take your money. I remember specifically, a ball got stuck on waterworld. I told the technician, who proceeded to do nothing about it. He almost looked angry that I was even mentioning another complaint. I left, my plans for the pin trip completely annihilated. I own pins, and know they always need maintenance. So do it, or don't put the machine on the floor and turn it on. I would truly be happy to donate money if that experience went well, but it was the biggest disappointment in my entire pinball life. I would say it was just bad luck, but it's well documented that this was par for the course. Again, I've never met Tim, and I'm not talking about an experience with him personally, but the PHOF. The operation was happy to take my money when times were good and not provide the advertised service. I don't believe that my donation will change anything, except I will have given more money to keep a bunch of rare pins in a sad condition. Times are tough for everyone. And the local arcades who have always done well by me to provide excellent pin experiences are also in need. I'll spend my quarters elsewhere.