Quoted from heni1977:

I have not read that thread, can someone post the link here. While I go make popcorn!

Quoted from timarnold:

I would like to point out that what many see as an uncaring attitude on the part of myself and the other PHOFers is more of an economic problem than a personality problem
To be blunt, YOU'RE NOT PAYING FOR PERSONAL SERVICE.
We are one of the few attractions in Las Vegas with NO admission charge and FREE PARKING.
Half our games still cost one quarter.
Our customers almost always mention in reviews the low cost of our amusement as a positive factor.
Many tourists come off the strip where every need is catered to by happy smiling workers and expect to get TABLE CLOTH service at AUTOMAT prices.
If you want to chat, post on PINSIDE.
If you want to play games, Come to the Pinball hall of Fame.
When I was a kid, I played pinball in pool halls where the games were all busted and junky. All day everyday, the owner would sit around shooting the shit with his friends while the games slid into disrepair.
Now that I am running my own show, I try and spend as much time as I can WORKING ON THE GAMES. Every other thing that might take time away from product quality has been eliminated.
NO bar.
NO pizza
NO tournamnets
NO slot machines
NO robot animal revue
Just a big dark room full of pinballs being fixed and improved ALL the time.
By people who care..... ABOUT PINBALL. We don't have time to talk to everybody about the first game they ever played.
If you want a friend....GET A DOG.
If you want bumpers that bump and flippers that flip, leave us to our task.