there's an old saying that perception is reality. If one perceives the PHOF to be a nostalgic place of Arcade/pinball - that's wonderful.
If one perceives it otherwise, they have and are entitled to their opinion.
I'm an older fart in my 60's that grew up with pinball and the excitement of what it brought - especially every year when the State fair was in town
for 10 days and the Arcade land full of 5 ball - 3 games for 25 cent pinball machines and penny arcade games were present.
I loved those times.
When I visited the PHOF for my first time maybe 7 years ago I couldn't wait to get there. A 20 dollar cab ride (before Uber was present)put me there before it opened
and I waited with others outside the door until it opened. I saw the great line up of pins (smile on my face). I went to the older EM row
and walked the aisle (smile on my face) . I picked out a game to play and reached into my pocket full of quarters
and started playing. I Notice a severe lean to the left as the ball came down the PF. no big deal...I'll try another. A few games later I lost
a quarter in the coin mech - no big deal. a few games later the game I was playing died in the middle of my last ball. no big deal but a bit
frustrating as I had just lit the special.
After spending 3 hours there, I had another cab ride back. Spent $60 for 3 hours of fun.
Since that time, I've only been back there one other time.
I've also read a lot about the place here on Pinside. and about Tim. and about his charitable giving etc..
I've read about his opening a new PHOF with twice the games - and close to the main strip "action".

My perception of the place was that it wasn't well maintained.
Quite frankly, I was a bit appalled and surprised to learn of
the income it (has) generated - but yet the lack of staff to maintain the games. I don't understand that part.
At the very least, can't the games be leveled I thought. I would be embarrassed to have people over to my
place to play my modest lineup to have games not level and/or not working right.

I've enjoyed the arcades from the 60's - but I was also in my early teens and didn't know a well maintained
machine from poorly set up one. one would think that you would want to give young kids the best of
both worlds if possible - and show them games in their grandeur.

Just my honest opinion.
I won't go back to the PHOF most likely in its' current state -but will certainly try
out the new location (if I'm alive) .

I also see both sides of the coin - and will entitle people to their own perception without berating or belittling their opinion

M

maybe you should re-read my post. my point was that anyones opinion is just that. their perception is what is being conveyed.
i enjoyed my first trip there. sure it cost me 60 for three hours of fun.
the 3 instances of losing quarters was in the first 1/2 hour - there were many more examples. i didnt ask for money back nor complain
to Tim. just went to find other games there to play. my perception was one of disappointment. and that , after hearing of all the income
its generated, that the games werent kept in better playing condition. thats all. others have stated similar thoughts. its still a great place
to visit and see... at least once.
again, people have the right to express their opinion.
no tears ...just facts