Quoted from dmarston:Pintastic New England has this, plus an online repair ticket system. The main weakness right now is convincing everyone, including 1-day attendees, that they are empowered to report problems.
.................David Marston
We would be more than happy to let someone know about a down game. I am thankful to people who do put their games out there and the people who spend so much time and energy putting the whole show together. I guess we never let anyone know about a game being down because it seems like 'complaining.'
We don't open doors to add credits because we feel it's not our game to mess with. The most we'll do is switch a game off or on.
In the future, perhaps we will let coordinators of shows know that we are willing to help with this notification. Would it be helpful to have a couple of "just
players" turn on a game, see if we can immediately see a problem, then text someone with, "___ can't find all of the balls" or "____ has a display issue." or "___ has a ball stuck and a busted rubber."?
Maybe one sign/poster hanging near the entrance stating, "Text the number on the game with any issues...that's what it's there for!! or [# for someone who has agreed to field these calls] " might help?