Quoted from brado426:Read a few posts back, guys... this sounds similar to what we were just talking about.
If youre a new game owner, read through the whole thread if at all possible... Many of these issues are being brought up in this thread multiple times. Granted some them still dont have 100% reliable answer but, they are known and fixable.. example;
Main screen not coming up - if the HDMI cable between the main screen and the Small screen is loose, the main screen can start black**) It is likely the connection at the small screen input that comes loose from game action... use tape to 'pull' it closed. If you dont see any indication of the 2nd screen working it could be a deeper issue worth opening a ticket with support, but if the screen is intermittent, try a method to 'hold' the connector in the socket (think a bad cell phone charger..) Im sure doing this would help you.
**This can also apply to flickering screens, small screen showing up on main screen, etc. Screen-related issues
Plastic protectors in the glow colour; (or any colour Im sure) Colywobbles is your guy - just about to order myself a set
Also Pinball Bros has replacement plastics for sale just a google away or check their website I believe they made a post linking to their official store