I put a deposit on an LV last weekend so I'm one of the high numbers I'm sure....but that's ok because it gives me more time to save the money.....I was told 6-7 months out most likely until mine is ready, but I'm thinking it will be more likely be over a year out....just a hunch, but I'm ok with that. I just hope I am able to get one this go around....last time didn't work out too well! So glad I might be able to get my dream theme first NIB machine!!

Oh, and I'm VERY happy to see the Customer Service response by PB's....VERY impressive and it helps me feel better about spending so much on this pin! Kudo's to them and keep it up!!!

Brian

No surprise...they told me 6-7 months when I put my deposit down at the Pinbrew show and I figured that really meant 1 - 1.5 years out realistically....figured its been 5 plus years since my last deposit for Alien, what's another year or more....

Why do you have to pay in full and then wait 6 months or more to get the game? I have a deposit down on one, but I don't like the fact that they are asking for full payment and then it's 6 month or more until you receive the game...I thought they asked for the rest of the payment when they had it state side and it was ready to ship to you.....how is this any different than paying for the game in full with Highway and then crossing your fingers that you get it? After the highway fiasco, this makes me a little uncomfortable...

Curious what excuses you are all getting...I haven't gotten notice for final payment, but that is one thing that I don't like about this whole process is the request for final payment BEFORE Coin taker gets the machine on their docks....makes no sense!

Congrats! When did you put a deposit down and when did you get notice for full payment? Just curious as I have had an LV on order for a while now and it's been crickets for 6 months.

Appreciate the time line...She told me 6 months when I put my deposit down early April, but I told my wife it would probably be more like a year and it looks like I am right. Yours was basically a year from deposit to ship.....Only 6 more months to wait! haha! I'll probably give her a call in a couple months if I don't hear anything from her by then.

Alien LV #239 is in the house!! It’s taken 5 years and 8 months to get this machine….I was in on the original Heighway version fiasco, but I FINALLY got one! So pumped finally have this! Not opening it yet until a close friend can be a part of it, but it is here! Was super excited when this pin was announced back in 2016 and so thankful that PB has re-made it! Woooo-hooo!

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Aurich - Powder coat color is perfect if you ask me. Goes SO well with the cabinet art and isn’t just a color to have color like a lot of pins out there. Awesome job!!!

Unboxed my LV yesterday! #239 and working fine! Checked all connections before turning it on and everything looked really good and tidy! Very well built! I'm REALLY glad I went with the LV. This machine is sooo nice looking! Updated to 3.0 code and it's playing great! MAN what a great game! Definitely the best sounding game I have ever owned!

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Did you buy the recommended Stern switches or another switch? Are the stern stitches dual action or whatever they are so you can flip the bottom flipper and not the top?

Found out something pretty cool tonight while playing....you can get a super skill shot if you plug the ball and then hit it into and up the left in lane....or somehow manage to get it to go up and into the left in lane....not easy to do, but i did it a couple times and one was worth 7 million!!! Pretty cool!!!

1000% totally agree with this! PB support is Better than top notch! If anyone is hesitant about this pin because of some issues seen with various games, don't be! PB support is SUPER fast and great to work with!!! So nice not having to worry if anything happens because you know the support is there!

I definitely would not install them on an LV...I play mine in the dark and it's plenty bright.

Almost seems if the post or rubber on the lower corner by the gate could be a little smaller diameter, the ball wouldn't hit it as much...mine seems to never enter the gate smoothly....or move that post a little lower, but that would defiantly be a lot more work.

I did this tonight...drilled the mounting hole in the guide bigger so I could move it up....the ball feeds better than before, but not 100% perfect. It really depends a lot on the speed of the ball entering that area too. It's better so I'm leaving it....on to the next tweak of the game.

So I've update my game code before, but not the firmware. Do you need to do the rebuild before updating the firmware or is it just like updating the code? Code was pretty simple to do.

I would make sure the tongue us going back far enough to make the ball drop...I believe there is a mechanical release....the tongue goes back and the ball hits part of the mech and releases it. Maybe try calibration the tongue first and see if it happens again?

Regarding the 5th target light. It is plugged in but you need a jumper from board 3 to board 4 for the target light to work. I asked PB support about that and they said that your distributor is supposed to send those out to people. I’m thinking we will have better luck just buying a connector that will work and taking care of it ourselves.

If the people having issues with the new code and firmware want to go back to .57 firmware, is there somewhere to find that? I saw the 3.0 and 3.1 software listed, but did not see where the .57 firmware was in case I need to go back to that.

YES!!!! 100% YES!!! It is an awesome pinball machine! Remember, all you see are the machines with issues....I've put over 100 plays on my machine in a couple weeks and it's been great! Does the tongue grab the ball EVERY time....no, but it honestly doesn't bother me...it picks it up about 75% of the time which is fine. LOVE this machine!!....and besides...even if you have issues, Pinball Bother's support is AMAZING! They reply so fast and genuinely care about making your game right. That speaks volumes of this company alone!

Congrats! The machine doesn't weigh any more than the typical wide body pin...I hangs TZ and it's actually lighter than TZ because it doesn't have as many assemblies etc that TZ has.....I don't think it weighs 350 pounds. 350 was the weight on the shipping label, but take the pallet out, box, packing, legs, etc, etc and its probably under 300 pounds.

I guess I haven't had a long enough game to have this happen....can only get around 100 mil right now....this thing is a ball buster!

I wouldn't count on Q1 honestly....I would say at least 6 months or more after order. hopefully, I'm wrong, but that is what I have been seeing...and yeah, no way Gamerrick will have it by the new year if he just ordered.

WOW! You are super lucky! Perfect timing I guess! Congrats and enjoy!!!

That's awesome! Wish I got mine that fast! It seems like Pinball Brothers is getting all caught up with existing orders if people are getting games this fast!

It should sit in the back slot....the one it is in is for the lock bar tabs....sometimes it just takes a good push to get it to go into the slots...I sit the tabs down on top of the slot piece and push them back into the back slots with the ends of a plastic torpedo level....works fine, just need to man handle it a little...

Normal.

Yes, if your plugs are there for the targets, just plug them into the corresponding plugs (it will say target #1 etc) and then for the #5 you need the connector to jump board #4 and board #3 as in the picture a couple post above. Target lights work from software version 3.0 and up. Four out of five of mine work because I don't have the connector.

YES!! 1000% yes!

This is just from the ball skirting by where the switch is not seeing it under the playfield. I fixed this by using a little bigger rubber on the post to force the ball to go over the switch if it goes on that side. Small tweaks, but no big deal.

I think the LE is WAY better than the SV...just my opinion though...has the better art, the powder coat matches the art perfectly and isn't just powder coated to be powedercoated, the lit side blades are cool and add light to the game so you can play it easily in a dark room, the backless is just bad ass. The shaker isn't that big of deal, since the sub woofer makes the game shake anyway. The alien head side blades are pretty cool, but not that big of deal....the limited number plaque is cool....I just really like the LV art/whole package better...feels more complete than the SV. Gotta weigh if you want to spend the extra money if it's worth it for you though.

Not sure exactly where the switch is under the playfield, but when I move the ball by hand tight to the posts on the right hand revive lane, it doesn't register. When I put a larger rubber ring on that post, it forces the ball to go over the switch and register the revive....seems to work fine on my machine...

I have had this happen since I was on 2.8, 3.0, and now 3.1....not that big of deal, but I don't even wait the 10 seconds or whatever...just a quick off and on and it boots up fine then...glad to hear they are working on a fix. I figure it isn't as big of a deal since it doesn't affect game play.

I was in on the original heighway version and then they went under. I wasn't planning on buying Alien when the SV's came out, but then I saw the LV at Pinbrew and I was instantly hooked again! I am a BIG alien/aliens fan and have always loved the movies, so this is the perfect theme for me. I think the SV doesn't look as "finished" as the LV, but that being said, I don't think the shaker is that big of deal to me. The sub shakes the game more than the shaker does. Everything else, I like better than the SV....some will tell you to buy the SV and get the apron and beacon mod, and that might be fine for some, but I wanted the new beacons and the lit cabinet art blades and I liked the LV art package better. I most likely will not add the apron mod to my LV because I already have the beacons and $750 or whatever it is for the apron/beacons is a lot of coin for a mod....don't get me wrong, it is a VERY impressive mod, but I will probably not get it ever. It's really up to your personal tastes at the end of the day since you are buying it for you and not for everyone else! Like I said, the alien theme is my dream theme so I went all in!

Just FYI ion case you need to order spares...which I have done since I have seen this before on here and it can't hurt to have spares.... here's the part number for the springs at Pinball life that will work as replacements....

Sega/Stern Flipper Extension Spring
265-5035-00

You only need one pop hit and then the airlock...done 3x

I just ordered some of these connectors and it looks like there are 40 of them....soooo I don't need that many obviously. If anyone would like some sent to you for the cost of USPS I'd be happy to send them to you so you can get the 5th target light working.....of course, this is at your own risk...meaning, if you smoke your Alien machine, it isn't my fault! I'm just trying to pass it on....or whatever. haha!

Just got my highest score ever tonight! 239 million! All multi balls except all out war...two hyper sleep multi balls and three turret gun multi balls! Two extra balls too...got really lucky with some weapon usage...smart gun saved a drain and started newt multi....another weapon got me an extra ball...still not sure how to select weapons easily since the flippers are used to cycle the weapons...hard to pick what you need. MAN what an AWESOME machine!!!

My machine is a Sept. build LV and my post is doing just fine after 160+ games. No playfield damage at all.

Yep, no art under my post.

- PB support is second to none! VERY fast response and will help any way they can....not sure who else can say that about a pinball company.
- Alien doesn't play like a wide body to me (wide, empty and floaty)...it plays super fast with one ball and even faster with multi-balls! I had an Indy Jones and it just seemed way floaty and the ball spent most of the time going back and forth across the playfield between the slings and stand up targets on the left and right....not so on Alien!
- The LV is PERFECT for playing loud and in the dark! I NEVER used to play pins in total dark until I got the Alien! It's super easy to play in the dark with the lit side blades and rear panel!
- Only other advice - BUY IT NOW! haha!

I had one time with 2.8 code that the Xeno did not pull the ball back in its mouth. I did a calibration of the xeno and I have not had that happen again in 175+ games. I think it works pretty darn good!

Sounds like an easy fix. Adjust the leaf switches behind the sling shot rubber so they aren’t as close. Most likely they are so close that once it fires, it rapid fires because the switches are getting tripped again. Widen the switch gap and you’ll be fine.

I wouldn’t use a dremel. I would use a drill and a bit that is just a tad bigger than the hole there already. That way you don’t risk messing up the hole. Use the hole as a guide.

Every once in a while I get an air ball off that ramp, but it’s not enough to warrant the printed fix. I like it without better. It keeps you on your toes when it happens….that’s pinball…unpredictable sometimes.

Last I saw the older 3.0 software was still available on the pinball brothers site. I think it’s under support and poke around in there. It’s there and you can download it and save it to your computer.

Maybe increase the size of the hole coming down from the right ramp to inland so the balls don’t take so long to go down. I notice on my game sometimes the balls kind of circle the opening before going down to the inlane. I’ve never had an issue with balls getting stuck there, but I’ve thought about opening up that hole with a dremel and sanding attachment to get it just a little bigger so they go through easier and faster. Mighty be worth a shot.

Nothing to really do except put a fan on the flipper coil if playing that long. Alien is not the only machine that has this happen with king game play. I haven’t noticed it yet since I don’t play for multiple hours at a time.

I kinda agree...I have an LV and with the sound turned up, the base feels like a shaker...only time I know it is shaking is when I feel it in my knees if they are touching the corners of the cabinet.

How do you blackwash them....spray black on them and wipe it off before it dries? I have some I have not installed yet and I may want to do that...

I think that may be a one time thing when 3.2 is first booted up...I had that too and told support and Shawn said to power cycle it and it will be fine....said some people have had that, but then after power cycle it was fine...I haven't had it since the first boot up and my machine has been fine since.

I don't get the no microfiber cloth statement....I use those on my car with clear coat and wouldn't use anything else. I have used microfiber cloths on other pins as well....what are you supposed to use then? I thought microfiber cloths were about as soft as they come.

Submit a ticket to Pinball Brothers...they will take care of you asap!

Congrats! When she is dialed in, it is super fast! My last game I had some combos that were so fast I don't even know how I hit them....well, I guess I do...LUCK! But it was awesome! You'll have a LOT of fun with this awesome pin! Mines never leaving!!

You need to hit that upper left ramp to light the revive inserts in the left out lane so when you drain, you get the ball back. Makes it a LOT more forgiving!

Everyone complaining about PB giving a discount when you already have your game…remember that….you have been enjoying your game already! I’m good with having my game already for 6 months. Hopefully more people will be getting this awesome game and will be able to save a few bucks at the same time! Good for them!

mine have been fine. No issues at all and I’ve got around 300 plays.

I agree that there is nothing wrong...it happens sometimes...I just play on...it keeps you on your toes and it doesn't happen every time I hit that ramp. Maybe if it was happening 100% of the time I would look for a fix, but I would say it happens 5% of the time so I'm letting it go. My machine is set at 7 degrees.

That's pretty good for being right up on it...under glass it will be a lot quieter and 3.1 firmware is WAY faster and quieter than previous firmware. You are good to go!!! Now play that beast!!!

Mine is from at least a year into builds and I get the black screen on boot every once in a while...just re-start and it's fine...not really that big of deal in a home arcade. If that's the only thing wrong with my machine, I'm good with that!

Um...YES!!!! This machine is not going anywhere!! Awesome game...never get tired of it!!! GET ONE!!!!

Yep! That's what they said on the pinball news interview....all alien owners can update their code!

I think the quality is great. Issues get resolved faster than you can think about the issue getting resolved...they ship parts immediately that you need and they come from the location in Pennsylvania, not Italy, so you get them in a couple days! The sound and game play are amazing and SUPER immersive!!! It's an incredible game! Two words....BUY IT!!! Especially at the 8K price!!!! It's a steal for what it is these days!

New code testing...pretty cool!!! Looking forward to installing in my LV!
https://fb.watch/oAoLSMR79f/

Best thing to do is submit a ticket to Pinball Brothers support...you will get an answer from them faster than you will get one from us! They are the best, so submit a ticket and I bet you are back up and running sooner than later!

Make sure it's not just skirting by the sensor. I moved my rubber on the outline posts down a little to keep the ball from being able to go too close to the posts which caused the sensor to miss the ball....been rock solid ever since.