Paid in full last week. Anyone have any insight on how long from paid in full to receiving the game? Thanks!
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Paid in full last week. Anyone have any insight on how long from paid in full to receiving the game? Thanks!
Quoted from Baggerman:there are folks who paid early Q2 who may be receiving machines in Mid-Late November.... so anytime in that window is accurate estimate.
Gotcha. I know the Lebowski window from paid in full is 4-6 weeks. Didn’t realize alien was this long. Thanks.
I paid in full mid October. Still no game and been getting the run around from Melissa for months. Anyone else having to wait this long?
Lol just caught up on this thread. I’m not alone apparently. Annoying but is what it is. Had same problems with Lebowski.
Just received my game today.
Looks perfect outside and under the playfield.
But when I turn the game on it goes to a black screen on the back box and the mini play field screen, then nothing. I’ve tried turning it off, waiting 1 minute, than back on like it said on PBs FAQ but no luck.
I submitted a ticket to pinball brothers, but it being the weekend, I wanted to check for advice on here.
Thanks
Quoted from henning:This! The black screen issue happened a few times in the beginning on my machine, too. Unplugging and re-plugging the HDMI connector inside the backbox helped every time.
I’m going to try this. It’s only a black screen though. The game won’t boot at all.
Quoted from moat-pin:How many times did you try that? It happened to me 1-2 times at start and now no problems since. May be worth checking all connections - pushing all in snug etc then trying once twice more
I’ve tried 6-7 times now nothing. Checked connections, but will be more thorough later tonight.
Quoted from Tsskinne:I had two loose connections at unboxing. A usb and an hdmi. I’d check everything.
Everything is secure. Game still won’t boot. Head scratcher.
Quoted from Deez:A quick reload and we're in business. PB service was too notch.
[quoted image][quoted image][quoted image]
How did you reload since it wouldn’t even boot up? I think I’m having the same issue you had?
Quoted from Mageek:I think you should try a complete install as shown here
https://pinballbrothers.freshdesk.com/support/solutions/articles/80000843825--how-to-rebuild-machine-alien-2-2
Going to try. Thank you!
Quoted from Mageek:I think you should try a complete install as shown here
https://pinballbrothers.freshdesk.com/support/solutions/articles/80000843825--how-to-rebuild-machine-alien-2-2
Nothing - same blank screens
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