Quoted from Boof-Ed:Sorry for my outburst before. Just the frustration spilling over. I’m sure it will get fixed. I’ve opened a ticket and have been told to do a machine rebuild.
I get the frustration - hang in there - its a great game once it's dialed in. PB Support has been pretty solid so far.
Here's the list of issues I've had but most of them have been addressed:
1. Power On - Screen doesn't display, have to reboot, sometimes 2-3 times, mostly 1 time
2. Xeno Mech - SW Error 1 - Tried adjusting screws and shifting nylon block. Re-secured the switch mounts. Adjusted the switch after several temps, made no difference:
(Replacement mech being shipped free of charge, arrives next Thursday)
3. Bottom Right Flipper - stuck up (Right Spring broke, stretched remaining spring part and hasn't failed yet but bought new springs)
4. Bottom Left Flipper (stuck up). Spring came loose. Bought spare springs - Sega/Stern Flipper Extension Spring 265-5035-00. haven't installed.
5. Drop ball into launch - Stuck on launch wire - fix - bent/stretched wire
6. Launch failing - Shape of coil mount slightly crooked. Caused launch to get stuck. Fix: partial rebuild / align / rescrew coil and mount. Used "Loctite Blue" on screws (screws did not hold otherwise).
7. Cabinet front door - hard to shut - Not sure what's causing this - have to give it a good slam to get in position to lock - sometimes lock get stuck. Noticed a fallen off / loose screw on the inside- remounted - still hard to shut (not fixed)
8. Egg/Pop Bumbers did not function when the ball hit them - Adjusted leaf switches to make the 'closer' used a pair of pliers - but bought a leaf adjustment tool for future. Because they are considered 'low quality', heard these can be changed out with Stern part (need to confirm)
9. APC/Drop Targets - seem to be very sensitive - and sometimes "C" and "P" drop down at vibration or flipper click - or barely touch. Was advised to attempt alignment of the drop target piece. Not seeing how the alignment is off, haven't attempted removing the part entirely from the playfield to inspect further.
I think that's it - only ones that are really bothering me at 1,7 and 9. Everything else has been solved or has an easy work around.