(Topic ID: 284032)

"Morning MU/TH/UR" Pinball Brothers Alien Remake Owners Club

By Red_Devils

11 months ago


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Topic Stats

  • 4,221 posts
  • 260 Pinsiders participating
  • Latest reply 1 hour ago by javagrind888
  • Topic is favorited by 132 Pinsiders

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Topic poll

“What are you in on an SE or LV?”

  • LV 62 votes
    33%
  • SE 59 votes
    32%
  • Not interested in this game 65 votes
    35%

(186 votes)

This poll has been closed.

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There are 4,221 posts in this topic. You are on page 72 of 85.
#3551 42 days ago
Quoted from gliebig:

My main issue is with the APC drop targets. Software constantly stops recognizing hits.

Someone here also posted about the drop target coil shifting and transferring the power through the bracket because coil doesn't have a tab to hold it in place. Zip tied coil in place to prevent

#3552 42 days ago
Quoted from EightBallTexas:

and a topper for all your work.

That would be sweet but sending an ticket was pretty easy. The only real issue I found so far was they wired the optos wrong so my left lane was lock 2 vs left lane exit. It took me 10 mins to figure out. Switch the targets I figure change them as they break

#3553 42 days ago

I received a balance due (Pay Invoice) from Cointaker about 30 minutes ago on my SV.

I ordered mine Feb. 22 of this year so I am Qtr. 2 batch.

Can you good gents tell me now what to expect and do you think my unit is on a ship now or not yet?
How would I find all this information out without calling and bugging Melissa? I have an invoice number.
Fixes for my unit? You think this invoiced batch has all the fixes listed above?
Thanks all so much. You guys have been amazing on all of this and I am happy you are part of this great hobby.

#3554 42 days ago
Quoted from zacaj:

Software? Not a hardware issue?

Assumed so. After a game or two, if I knock down the APC targets it does not activate the hypersleep lock, nor get the callout. I have to reboot to get it working again....for a few more games.

#3555 42 days ago
Quoted from RussG:

I received a balance due (Pay Invoice) from Cointaker about 30 minutes ago on my SV.
I ordered mine Feb. 22 of this year so I am Qtr. 2 batch.
Can you good gents tell me now what to expect and do you think my unit is on a ship now or not yet?
How would I find all this information out without calling and bugging Melissa? I have an invoice number.
Fixes for my unit? You think this invoiced batch has all the fixes listed above?
Thanks all so much. You guys have been amazing on all of this and I am happy you are part of this great hobby.

You could just reply to the invoice email and ask ETA estimate.

#3556 42 days ago
Quoted from Yelobird:

You could just reply to the invoice email and ask ETA estimate.

I was told by her on the phone last week that the next shipment was delayed from August but should be received within a month.

#3557 42 days ago
Quoted from PunkPin:

Someone here also posted about the drop target coil shifting and transferring the power through the bracket because coil doesn't have a tab to hold it in place. Zip tied coil in place to prevent

That was me.... and I almost forgot about that. Yes, you definitely want to check for that on first-run machines. I only figured it out by using my arm as a coil power source. hahahaha

pasted_image (resized).png

#3558 42 days ago
Quoted from javagrind888:

I was told by her on the phone last week that the next shipment was delayed from August but should be received within a month.

These SV estimates Should help others with the LV inquiry estimates. They are shipping Q2 2020 orders in Q4 so LV may be.......

#3559 42 days ago

For those of you having issues, please check Pinball Brother's FAQ/Support Solutions.... it has been updated recently to include the most common issues and fixes for them:

https://pinballbrothers.freshdesk.com/support/solutions

#3560 42 days ago
Quoted from javagrind888:

I was told by her on the phone last week that the next shipment was delayed from August but should be received within a month.

truth... the next shipment leaves Genoa Italy in a few days/week.. due to NYC by 11/11 then at Cointaker by the 15th.
vessel is the vienna express. I posted the itinerary in here a week or two ago that i got from Melissa.

#3561 42 days ago

I just got the Invoice for my Standard as well. I placed a Q2 order on March 2nd.

#3562 42 days ago

Anyone thought about one of those holo fan topper things for this? Backbox is low enough I'm considering it, but honestly haven't seen many people claim to have them. (the ones with the spinner LED that you can program with animations).

#3563 42 days ago
Quoted from RussG:

I received a balance due (Pay Invoice) from Cointaker about 30 minutes ago on my SV.
I ordered mine Feb. 22 of this year so I am Qtr. 2 batch.
Can you good gents tell me now what to expect and do you think my unit is on a ship now or not yet?
How would I find all this information out without calling and bugging Melissa? I have an invoice number.
Fixes for my unit? You think this invoiced batch has all the fixes listed above?
Thanks all so much. You guys have been amazing on all of this and I am happy you are part of this great hobby.

Just got my balance due email too. Same timing as you ordering in Feb

#3564 42 days ago
Quoted from Zablon:

Anyone thought about one of those holo fan topper things for this? Backbox is low enough I'm considering it, but honestly haven't seen many people claim to have them. (the ones with the spinner LED that you can program with animations).

Send a link or picture what you are talking about please. Thanks!

#3565 42 days ago
Quoted from RussG:

Send a link or picture what you are talking about please. Thanks!

Someone sells them on here, but there are youtube videos for default animations for some games on youtube.

#3566 42 days ago
Quoted from Zablon:

Someone sells them on here, but there are youtube videos for default animations for some games on youtube.

yeah I know those guys.....seen them at shows-expos. If you are putting it near a white walll, paint it to blend in more.

#3567 42 days ago

I got the invoice email also and I placed my order a few weeks before the 500.00 increase. She said they should be here Mid November and then off to us.

#3568 42 days ago
Quoted from Zablon:

Anyone thought about one of those holo fan topper things for this? Backbox is low enough I'm considering it, but honestly haven't seen many people claim to have them. (the ones with the spinner LED that you can program with animations).

They are very loud and i think the novelty would wear off rather quickly.. seen one for Metallica and the graffix were cool.. just too damn noisy

#3569 42 days ago
Quoted from Zablon:

Someone sells them on here, but there are youtube videos for default animations for some games on youtube.

at this point we may have to get "beacon" animations for this for our toppers.. dont think SV owners will see beacon toppers aftermarket.

#3570 42 days ago
Quoted from Baggerman:

at this point we may have to get "beacon" animations for this for our toppers.. dont think SV owners will see beacon toppers aftermarket.

Absolutely will. One of the simplest low cost toppers out there. I am sure in short order many will offer them.

#3571 42 days ago
Quoted from Yelobird:

Absolutely will. One of the simplest low cost toppers out there. I am sure in short order many will offer them.

From your lips to gods ears!!

#3572 42 days ago
Quoted from Yelobird:

Absolutely will. One of the simplest low cost toppers out there. I am sure in short order many will offer them.

you know a good modder?

#3573 42 days ago
Quoted from Baggerman:

you know a good modder?

Pretty sure #Delt31 even provided a link to make your own for $15 in post #645. He does know his Alien stuff.

#3574 42 days ago
Quoted from Yelobird:

Pretty sure #Delt31 even provided a link to make your own for $15 in post #645. He does know his Alien stuff.

delt31 when you figure it out, please post a how to on connecting them.

#3575 41 days ago

Got my invoice today as well, and I was an August Q3 order. Must be a ton of these coming in.

#3576 41 days ago

I'm thinking a bunch of early SV deposits switched over to the LV so you guys are getting yours earlier!

#3577 41 days ago
Quoted from javagrind888:

delt31 when you figure it out, please post a how to on connecting them.

I wish I had better news but my help/guidance was back for the OG alien. I’m not aware of how to connect on the new standards unfortunately. I did end up buying and painting them anyway just to place on top of my machine until a viable solution/ if ever is found

#3578 41 days ago
Quoted from Drain-O:

Got my invoice today as well, and I was an August Q3 order. Must be a ton of these coming in.

Melissa said 2 containers on the water right now. One coming in Nov. 11th and another 2 weeks later. She said she hopes they will soon start LV production.
She said she'll have ship info out soon.
We'll see. Best of luck everyone. Exciting times!

#3579 41 days ago
Quoted from brado426:

Once again, you're just complaining.... If this was your first pinball machine or something, then I'd understand why you might be surprised or upset. You're complaining about not wanting to replace parts yourself? You're in the wrong hobby dude.... it is not for you.

I mean you are just a clown at this point. Failing to read the posts where I clearly said I put this out and 160+ other machines for FREE PLAY on location for people to enjoy.

I spent 9k on this machine. It needs to be working.

You sound like the people who were protecting Skit-B when I called them out about stuff at this point.

-3
#3580 41 days ago
Quoted from DreamTR:

I mean you are just a clown at this point. Failing to read the posts where I clearly said I put this out and 160+ other machines for FREE PLAY on location for people to enjoy.
I spent 9k on this machine. It needs to be working.
You sound like the people who were protecting Skit-B when I called them out about stuff at this point.

I saw that you have 160+ machines, but you don't act like someone who has ever worked on or even owned a pinball machine before. I only have 3 and I'm choosing to have a positive attitude and actually solve problems instead of just whine about "it should be this way... it should be that way." Quite frankly, I'm sick and tired of the unproductive trolls on here. Fortunately, there are more people with positive attitudes on here than the whiners.

-5
#3581 41 days ago
Quoted from DreamTR:

I mean you are just a clown at this point. Failing to read the posts where I clearly said I put this out and 160+ other machines for FREE PLAY on location for people to enjoy.
I spent 9k on this machine. It needs to be working.
You sound like the people who were protecting Skit-B when I called them out about stuff at this point.

Hey now! Be nice to the noob! he has No clue what skit -B is..or predator.. and most likely he has never heard of Andrew Heighway. He does like to believe that he's a co worker of Cato's tho

#3582 41 days ago

Mikey want Alien!

#3583 41 days ago
Quoted from Dee-Bow:

Hey now! Be nice to the noob! he has No clue what skit -B is..or predator.. and most likely he has never heard of Andrew Heighway. He does like to believe that he's a co worker of Cato's tho

I actually know about those incidents, which is why I'm so happy and positive about what has been produced by Pinball Brothers. Not sure how sharing fixes to problems I've had makes me a co-worker. And I guess I'm a noob because you have more pinball machines than I? Maybe I don't want to own more pinball machines if it will turn me into an intolerable prick.

#3584 41 days ago

Yesterday, I fixed all the LEDs in my backbox. The bottom strip was completely out and the upper left strip had a faulty connection causing the LEDs after it to be dim or actually change color (pink). I found this article to be extremely valuable... it basically tells you how to power on and test the LED strips without powering on the motherboard. I had two bad LED strips and was easily able to identify which strips were bad by using this method. Don't forget there are two plastic washers behind each LED strip so be careful not to lose any.

https://pinballbrothers.freshdesk.com/support/solutions/articles/80000937592--how-to-check-test-led-strip-in-screen-box

Also, there was talk about adding more light to the backbox. If I add additional light in the future, it looks like it will be pretty easy to patch into the AC input to the power supply (box at the bottom of the playfield on the right) and run new wires up to an LED AC light in the backbox. I think this would be much more reliable and reduce any chance of taking too much power from the game boards.

Another update.... I installed the IEC filter on my game (which should be there anyway), but it didn't make any real difference. Still have the balls getting stuck in the AIRLOCK/TROUGH (flipper hit frees them up every time) and still have periodic trough eject issues (rare, but annoying when it happens). I'm going to get serious about figuring out what is up with my trough issues soon. I suspect I have some issue there that other do not have.

#3585 41 days ago
Quoted from brado426:

Yesterday, I fixed all the LEDs in my backbox. The bottom strip was completely out and the upper left strip had a faulty connection causing the LEDs after it to be dim or actually change color (pink). I found this article to be extremely valuable... it basically tells you how to power on and test the LED strips without powering on the motherboard. I had two bad LED strips and was easily able to identify which strips were bad by using this method. Don't forget there are two plastic washers behind each LED strip so be careful not to lose any.
https://pinballbrothers.freshdesk.com/support/solutions/articles/80000937592--how-to-check-test-led-strip-in-screen-box
Also, there was talk about adding more light to the backbox. If I add additional light in the future, it looks like it will be pretty easy to patch into the AC input to the power supply (box at the bottom of the playfield on the right) and run new wires up to an LED AC light in the backbox. I think this would be much more reliable and reduce any chance of taking too much power from the game boards.
Another update.... I installed the IEC filter on my game (which should be there anyway), but it didn't make any real difference. Still have the balls getting stuck in the AIRLOCK/TROUGH (flipper hit frees them up every time) and still have periodic trough eject issues (rare, but annoying when it happens). I'm going to get serious about figuring out what is up with my trough issues soon. I suspect I have some issue there that other do not have.

Any thoughts on the faraday or shielding wraps sold online to eliminate the coil emi? do these things even work?

#3586 41 days ago

Watching some streams, I'm pretty sure I'm going to Pinstadium this thing. I put them in my Elvira at 20% strength and it made a good difference in being able to see the ball and artwork without taking away the creepiness factor; I'm thinking the same will work here. Has anyone used them in this game yet?

#3587 41 days ago
Quoted from Baggerman:

Any thoughts on the faraday or shielding wraps sold online to eliminate the coil emi? do these things even work?

I'm not convinced the AIRLOCK and TROUGH issues I have are EMI related. PB is still looking into those. My gut feel is that it is software related... but since I didn't write the software, I don't know for sure.

I did have some interference with my L and V LEDs when hitting the right flipper. PB sent me a replacement wiring harness that appears to have thicker wire and new flipper coils that have big diodes on them. One or both of these changes completely eliminated that L and V interference.

Just a reminder that I had one of the first 20 machines made. I believe newer machines are already getting these fixes.

#3588 41 days ago
Quoted from brado426:

I'm not convinced the AIRLOCK and TROUGH issues I have are EMI related. PB is still looking into those. My gut feel is that it is software related... but since I didn't write the software, I don't know for sure.
I did have some interference with my L and V LEDs when hitting the right flipper. PB sent me a replacement wiring harness that appears to have thicker wire and new flipper coils that have big diodes on them. This completely eliminated that L and V interference.
Just a reminder that I had one of the first 20 machines made. I believe newer machines are already getting these fixes.

thank you for the reply.. while i wait for my machine to come (in usa on 11/11 i think), i have been hoarding fixes/mods, getting prepped for any issue that may arise and such.. I believe i am sitting pretty. PB emailed me yesterday and all items they have service fixes for in their support page are supposedly implemented on these to include the Gen 3 targets.
I am optimistic.

#3589 41 days ago
Quoted from Baggerman:

thank you for the reply.. while i wait for my machine to come (in usa on 11/11 i think), i have been hoarding fixes/mods, getting prepped for any issue that may arise and such.. I believe i am sitting pretty. PB emailed me yesterday and all items they have service fixes for in their support page are supposedly implemented on these to include the Gen 3 targets.
I am optimistic.

I hope you are right. I hope many of the issues of the next 2 batches are mostly worked out. It would sure be nice.

#3590 41 days ago
Quoted from brado426:

I'm not convinced the AIRLOCK and TROUGH issues I have are EMI related. PB is still looking into those. My gut feel is that it is software related... but since I didn't write the software, I don't know for sure.

Cato informed me that they found the problem with the stuck balls and are testing a patch. I had updated to 2.2G but had a bunch of problems , going back to 2.2D solved most except the stuck in the airlock issue.

#3591 41 days ago
Quoted from Mageek:

Cato informed me that they found the problem with the stuck balls and are testing a patch. I had updated to 2.2G but had a bunch of problems , going back to 2.2D solved most except the stuck in the airlock issue.

Nice... I'm on 2.2G, but haven't reverted back yet... Maybe I should have. Hopefully a new version will be released soon that fixes everything at once.

17
#3592 41 days ago

Hi all,

So I have been pretty much in the same camp as brado426 and we have exchanged DM's a few times on simular issues.

To help anyone else here, here is the full documented set of issues i've had with the machine. Bare in mind this was like Machine Number 6 so I refer it to as a prototype (yes i'm the guy from the Video stream Gonzo interviewed).

So here goes:

Issues hit:

- Chipped Playfield/Pooling Playfield.

Chipped Playfield:

This issue was caused by a post being too short and coming loose in shooting of a demonstration for the film which I wasn't part of. The damage from the post coming loose below the top right flipper can be seen below.

Chipped Playfield (resized).png

Picture of the old and new post can also be seen attached.

Post replacement (resized).png

Pooling Playfield:

Had various area's with pooling. This seems to be down to the playfield not having what I would call cuts where posts and the like would pressure down into the playfield. Stern and other pinball machines I have do not do place playfield art work underneath these area's normally so the issue is avoided.

The machine was on demonstration at a Pinball Festival in the UK but when I arrived was already having issues. It unfortunately spent most of its time under maintenance. This coupled with the chip and pooling my distributor negotiated a playfield replacement as long as I was willing to fit it, the issues present would be supported by Pinball Brothers and resolved and so far so good they have stuck to their word and sent the replacement playfield and I have been sent many different parts for the various issues exhibited.

Note to existing owners:

The chipping on your playfield is a very real issue and one you shouldn't sit on. Ask Cato for the replacement post and fit it ASAP before it becomes loose and you end up with a crater in your playfield.

Flipper bats:

The original flipper bats had a manufacturing problem. I noticed when I got back the top right flipper was cracked and squeaking when being moved. I released the flipper from the flipper mech and the bat and rod came out seperately... see picture.

Broken Flipper Bat (resized).png

Replacement bats were supplied for all four flippers which use the new designed flipper bat (these feature a PB logo on the top)

Replacement Bats (resized).png

New bats with logo (resized).png

Note to existing owners:

If any of the other early adopters still have the original flipper bats I would suggest raising a ticket to Cato to replace them.

Flipper Bushing:

This one was a royal PITA. All the bushings required sanding as they were rough and caused the flipper bat to sluggishly come back down or get stuck half way. EVERY flipper bat had this issue.

pasted_image (resized).png

To resolve the issue you need to remove the flipper mech from the playfield and sand down both ends of the bushing. Hurry up pinball has covered this on his YouTube channel and I recommend watching that for guidance.

LED's not working in the back box:

This issue can come in two conditions.

1. The lights on one side of the frame don't light at all.
2. The lights go pink and stay pink when they should be lit white.

This is being caused by a short in the PC case behind the back box.
You need to open the back box and remove the PC case from the mount.
Inside the machine you will find small LED PCBs mounted to the edges of the case. The short is being caused by solder protruding too close to the case. When the box is pushed back inside the mount the case compresses slightly and the solder touches the case causing the short.

Example of the non lit LED's.

Non lit LEDs (resized).png

You need to get Electrical tape and position it infront of the solder points to stop them shorting like so:

Earthing LED's (resized).png

Note to existing owners:

Check your back box you may not even have noticed one side of the lights are out. This needs attention as god knows what its doing to the PC inside with a short going on like that.

Chaffed and exposed wiring:

My Ethernet cable running to the back box was cable tied it seems too short with not enough slack. As a result when the back box was recessed the cable would pinch and wear down.

See below.

Pinched wire (resized).png

I had to run a new CAT5e cable back to the screen. Where possible you need to get triple shielded cables. This machine suffers A LOT from EM issues (more on this later).

Targets:

The targets are a problem for me and I'm still waiting on what is reffered to as Generation 3 targets to resolve my issue.

The machine has Gen 1's when I got it and over UK Pinball Festival the machine got hammered on use and the results of the target (see the one on the top) can be seen here. The new Targets Gen 2 have an improved design but still suffer from getting stuck. Generation 3 will hopefully resolve this.

Stuck targets (resized).png

Note to existing owners:

Push for replacement to Generation 3 'skinny targets' and Gen 2 'Xeno' Targets. Your game (if not already) will need these!

Loose coils:

I believe a few already picked up on this...
Various coils are loose to the touch and can turn quite easily causing a potential issue with snagged wiring later on down the line. I ended up zip tieing all affected coils to stop this from happening.

loose coils (resized).png

Note to existing owners:

Check your coils and if they are loose get them tied down!

APC drop targets ('C' or other targets not responding):

You may have an issue where the drop targets don't respond when being hit. It might be a specific letter like it was for me (C) or all of them. Whilst the issue can be mechanical mine was being caused by 'EM' issues. Go to my section on EM for the various re-wiring I needed to perform to stop this.

Drop target issue (resized).png

Xenomorph Head:

So my Xenomorph wasn't a happy bunny when I got him back.

Two issues were being exhibited.

1. The alien tongue was never reseating properly and was getting stuck inside the head. Often I would hear the tongue rod bash against the back wood as it was going too far back.
Turns out my tongue switch isn't lined up right...

Tongue Switch (resized).png

Stuck Tongue Switch error (resized).png
I'm being sent a replacement switch but its going to need soldering to sort.

Note to existing owners:

If you have alignment issues with your tongue. Check your switch. It may need replacing.

2. The Xenomorph Jaw kept making a buzzing noise sometimes when closing. This is being caused by the 'servo' underneath needing tweaking.
Its a real sod to get the mech out.

Adjust jaw (resized).png

Its pretty much an adjust and see what happens job. Real PITA....

Ramp not registering:

So my ramp stopped registering shots (yay another issue!).

Thankfully it was an easy fix. The opto had become loose and mis-aligned to the hole.

Opto issue (resized).png

I just had to re-adjust it and screw it down. Job done!

Plastics on too tight:

So my balls would keep getting caught in the Hypersleep pod (insert joke here).

The solution was actually quite simple. The plastics were just screwed on too tight. You may need to check this on yours so be sure to inspect its not on too tight.

Too tight (resized).png

THE BIG ISSUES:

This one is the big one. So the machine was out of action during the UK show for A LOT of the weekend. It was down to two issues.

1. Ball Trough Issue:

The ball trough needs adjusting, otherwise balls can get caught inside the trough and not eject correctly.

The screws need to be adjusted to the lowest point. Again Hurry up Pinball has a video on this that saves me a write up. Check it out.

Trough Adjustment (resized).png

The ball should rest like so once its been adjusted.

Adjusted Trough (resized).png

2. EM ISSUES:

This is the big one. Its still not 100% for me. The issues were much worse at the start to the point where I was pretty much every other game hard resetting the machine as it would lock up. It seems to happen with the POP bumpers being used a lot as at first I saying to Cato it seemed to happen when I was in Ambush multiball along with Sentry Gun Multiball. I thought maybe it was a code error that couldn't handle the two multiballs at once as when I hit a ball into the Airlock or MUTHUR lock the ball would stay in there not eject and when ball search occured after draining all balls the machine continued to not respond and get stuck.

Other things also stopped working such as 3/4 of the targets on the playfield.

This issue would continue into a new game. The only solution was a hard reset.
We tried several revisions of code to resolve the issue WELL BEYOND 2.2D but no luck.

Finally the issue was indentified. Electrical interferance...

Basically the EM interferance from the coils was causing the machine to get 'bodged' and the only solution (which effectively discharged the EM) was to power cycle the machine.

To resolve the issue Cato guided me to re-wire and mount cables as far from the coils as I could. I used self adhesive cable tie mounts through the playfield and began re-wiring everything.

Wire route 1 (resized).png

Wire Route 2 (resized).png

Wire Mount 3 (resized).png

Wire Mount 4 (resized).png

Wire mount 5 (resized).png

Unfortunately i'm missing a picture and can't source it but a major one is at the bottom of the playfield where a green cable hovers right over the coil. You need to tie this one away as well.

This stopped my issue with the machine hard locking. I sitll however get the same issue as brado426 where the machine still 'swallows' balls into the air lock or MUTHUR. Using the flippers releases the ball however where before the flippers had no effect. It could be a coding issue but also still could be an EM issue.

This isn't all the issues but I've hit but i'm worried that Pinside is going to loose everything I've written so I'll stop here. I find it SUPER dissapointing that we are not being offered toppers for our machines. Making it exclusive leaves existing owners who spent their time and effort fixing all these issues feel like a kick in the face. We've effectively been BETA (arguably ALPHA) testers for Pinball Brothers and whilst they have had great customer service from Cato I find supplying a machine in this state to an average user would not float.

I hope everyone who gets a new machine has none of the issues i've had and if you do, speak to me I basically feel like I can work on the production line with the knowledge I have on this pin now.

#3593 41 days ago
Quoted from s000m:

Hi all,
So I have been pretty much in the same camp as brado426 and we have exchanged DM's a few times on simular issues.
To help anyone else here, here is the full documented set of issues i've had with the machine. Bare in mind this was like Machine Number 6 so I refer it to as a prototype (yes i'm the guy from the Video stream Gonzo interviewed).
So here goes:
Issues hit:
- Chipped Playfield/Pooling Playfield.
Chipped Playfield:
This issue was caused by a post being too short and coming loose in shooting of a demonstration for the film which I wasn't part of. The damage from the post coming loose below the top right flipper can be seen below.
[quoted image]
Picture of the old and new post can also be seen attached.
[quoted image]
Pooling Playfield:
Had various area's with pooling. This seems to be down to the playfield not having what I would call cuts where posts and the like would pressure down into the playfield. Stern and other pinball machines I have do not do place playfield art work underneath these area's normally so the issue is avoided.
The machine was on demonstration at a Pinball Festival in the UK but when I arrived was already having issues. It unfortunately spent most of its time under maintenance. This coupled with the chip and pooling my distributor negotiated a playfield replacement as long as I was willing to fit it, the issues present would be supported by Pinball Brothers and resolved and so far so good they have stuck to their word and sent the replacement playfield and I have been sent many different parts for the various issues exhibited.
Note to existing owners:
The chipping on your playfield is a very real issue and one you shouldn't sit on. Ask Cato for the replacement post and fit it ASAP before it becomes loose and you end up with a crater in your playfield.
Flipper bats:
The original flipper bats had a manufacturing problem. I noticed when I got back the top right flipper was cracked and squeaking when being moved. I released the flipper from the flipper mech and the bat and rod came out seperately... see picture.
[quoted image]
Replacement bats were supplied for all four flippers which use the new designed flipper bat (these feature a PB logo on the top)
[quoted image]
[quoted image]
Note to existing owners:
If any of the other early adopters still have the original flipper bats I would suggest raising a ticket to Cato to replace them.
Flipper Bushing:
This one was a royal PITA. All the bushings required sanding as they were rough and caused the flipper bat to sluggishly come back down or get stuck half way. EVERY flipper bat had this issue.
[quoted image]
To resolve the issue you need to remove the flipper mech from the playfield and sand down both ends of the bushing. Hurry up pinball has covered this on his YouTube channel and I recommend watching that for guidance.
LED's not working in the back box:
This issue can come in two conditions.
1. The lights on one side of the frame don't light at all.
2. The lights go pink and stay pink when they should be lit white.
This is being caused by a short in the PC case behind the back box.
You need to open the back box and remove the PC case from the mount.
Inside the machine you will find small LED PCBs mounted to the edges of the case. The short is being caused by solder protruding too close to the case. When the box is pushed back inside the mount the case compresses slightly and the solder touches the case causing the short.
Example of the non lit LED's.
[quoted image]
You need to get Electrical tape and position it infront of the solder points to stop them shorting like so:
[quoted image]
Note to existing owners:
Check your back box you may not even have noticed one side of the lights are out. This needs attention as god knows what its doing to the PC inside with a short going on like that.
Chaffed and exposed wiring:
My Ethernet cable running to the back box was cable tied it seems too short with not enough slack. As a result when the back box was recessed the cable would pinch and wear down.
See below.
[quoted image]
I had to run a new CAT5e cable back to the screen. Where possible you need to get triple shielded cables. This machine suffers A LOT from EM issues (more on this later).
Targets:
The targets are a problem for me and I'm still waiting on what is reffered to as Generation 3 targets to resolve my issue.
The machine has Gen 1's when I got it and over UK Pinball Festival the machine got hammered on use and the results of the target (see the one on the top) can be seen here. The new Targets Gen 2 have an improved design but still suffer from getting stuck. Generation 3 will hopefully resolve this.
[quoted image]
Note to existing owners:
Push for replacement to Generation 3 'skinny targets' and Gen 2 'Xeno' Targets. Your game (if not already) will need these!
Loose coils:
I believe a few already picked up on this...
Various coils are loose to the touch and can turn quite easily causing a potential issue with snagged wiring later on down the line. I ended up zip tieing all affected coils to stop this from happening.
[quoted image]
Note to existing owners:
Check your coils and if they are loose get them tied down!
APC drop targets ('C' or other targets not responding):
You may have an issue where the drop targets don't respond when being hit. It might be a specific letter like it was for me (C) or all of them. Whilst the issue can be mechanical mine was being caused by 'EM' issues. Go to my section on EM for the various re-wiring I needed to perform to stop this.
[quoted image]
Xenomorph Head:
So my Xenomorph wasn't a happy bunny when I got him back.
Two issues were being exhibited.
1. The alien tongue was never reseating properly and was getting stuck inside the head. Often I would hear the tongue rod bash against the back wood as it was going too far back.
Turns out my tongue switch isn't lined up right...
[quoted image]
[quoted image]
I'm being sent a replacement switch but its going to need soldering to sort.
Note to existing owners:
If you have alignment issues with your tongue. Check your switch. It may need replacing.
2. The Xenomorph Jaw kept making a buzzing noise sometimes when closing. This is being caused by the 'servo' underneath needing tweaking.
Its a real sod to get the mech out.
[quoted image]
Its pretty much an adjust and see what happens job. Real PITA....
Ramp not registering:
So my ramp stopped registering shots (yay another issue!).
Thankfully it was an easy fix. The opto had become loose and mis-aligned to the hole.
[quoted image]
I just had to re-adjust it and screw it down. Job done!
Plastics on too tight:
So my balls would keep getting caught in the Hypersleep pod (insert joke here).
The solution was actually quite simple. The plastics were just screwed on too tight. You may need to check this on yours so be sure to inspect its not on too tight.
[quoted image]
THE BIG ISSUES:
This one is the big one. So the machine was out of action during the UK show for A LOT of the weekend. It was down to two issues.
1. Ball Trough Issue:
The ball trough needs adjusting, otherwise balls can get caught inside the trough and not eject correctly.
The screws need to be adjusted to the lowest point. Again Hurry up Pinball has a video on this that saves me a write up. Check it out.
[quoted image]
The ball should rest like so once its been adjusted.
[quoted image]
2. EM ISSUES:
This is the big one. Its still not 100% for me. The issues were much worse at the start to the point where I was pretty much every other game hard resetting the machine as it would lock up. It seems to happen with the POP bumpers being used a lot as at first I saying to Cato it seemed to happen when I was in Ambush multiball along with Sentry Gun Multiball. I thought maybe it was a code error that couldn't handle the two multiballs at once as when I hit a ball into the Airlock or MUTHUR lock the ball would stay in there not eject and when ball search occured after draining all balls the machine continued to not respond and get stuck.
Other things also stopped working such as 3/4 of the targets on the playfield.
This issue would continue into a new game. The only solution was a hard reset.
We tried several revisions of code to resolve the issue WELL BEYOND 2.2D but no luck.
Finally the issue was indentified. Electrical interferance...
Basically the EM interferance from the coils was causing the machine to get 'bodged' and the only solution (which effectively discharged the EM) was to power cycle the machine.
To resolve the issue Cato guided me to re-wire and mount cables as far from the coils as I could. I used self adhesive cable tie mounts through the playfield and began re-wiring everything.
[quoted image]
[quoted image]
[quoted image]
[quoted image]
[quoted image]
Unfortunately i'm missing a picture and can't source it but a major one is at the bottom of the playfield where a green cable hovers right over the coil. You need to tie this one away as well.
This stopped my issue with the machine hard locking. I sitll however get the same issue as brado426 where the machine still 'swallows' balls into the air lock or MUTHUR. Using the flippers releases the ball however where before the flippers had no effect. It could be a coding issue but also still could be an EM issue.
This isn't all the issues but I've hit but i'm worried that Pinside is going to loose everything I've written so I'll stop here. I find it SUPER dissapointing that we are not being offered toppers for our machines. Making it exclusive leaves existing owners who spent their time and effort fixing all these issues feel like a kick in the face. We've effectively been BETA (arguably ALPHA) testers for Pinball Brothers and whilst they have had great customer service from Cato I find supplying a machine in this state to an average user would not float.
I hope everyone who gets a new machine has none of the issues i've had and if you do, speak to me I basically feel like I can work on the production line with the knowledge I have on this pin now.

Wow.... nice post! I feel like you and I have gone through a very similar experience. Fortunately, my upper-right flipper post didn't cause any playfield damage before I got the replacement post. About half of your issues, I didn't see on mine... but the major ones you speak of I have been working on recently. Since I got the replacement wiring harness with thicker wires, it seems my EM issues are vastly improved.

If you've had one flipper fail in the manner explained here, I would recommend just replacing the rest at the same time because you'll find they fail at the most inopportune times.

I also agree with you on the toppers. One way or another, I'll have the topper on mine, but I would much prefer to add an official solution provided by the manufacturer. After warranty expires, I guess there's no harm in adding an after-market solution.

#3594 41 days ago

Most of the symptoms you attribute to EMI are ones I also had, but were fixed by replacing some of the playfield boards. Cato has never instructed me to change any of the wiring on my game, although I'll probably give it a shot still since I have the Ambush+Guns stack issue in the muther scoop. I don't think that's an EMI issue though, since the switches and coils still work fine in test, which implies a code bug to me

#3595 41 days ago
Quoted from s000m:

Hi all,
So I have been pretty much in the same camp as brado426 and we have exchanged DM's a few times on simular issues.
To help anyone else here, here is the full documented set of issues i've had with the machine. Bare in mind this was like Machine Number 6 so I refer it to as a prototype (yes i'm the guy from the Video stream Gonzo interviewed).
So here goes:
Issues hit:
- Chipped Playfield/Pooling Playfield.
Chipped Playfield:
This issue was caused by a post being too short and coming loose in shooting of a demonstration for the film which I wasn't part of. The damage from the post coming loose below the top right flipper can be seen below.
[quoted image]
Picture of the old and new post can also be seen attached.
[quoted image]
Pooling Playfield:
Had various area's with pooling. This seems to be down to the playfield not having what I would call cuts where posts and the like would pressure down into the playfield. Stern and other pinball machines I have do not do place playfield art work underneath these area's normally so the issue is avoided.
The machine was on demonstration at a Pinball Festival in the UK but when I arrived was already having issues. It unfortunately spent most of its time under maintenance. This coupled with the chip and pooling my distributor negotiated a playfield replacement as long as I was willing to fit it, the issues present would be supported by Pinball Brothers and resolved and so far so good they have stuck to their word and sent the replacement playfield and I have been sent many different parts for the various issues exhibited.
Note to existing owners:
The chipping on your playfield is a very real issue and one you shouldn't sit on. Ask Cato for the replacement post and fit it ASAP before it becomes loose and you end up with a crater in your playfield.
Flipper bats:
The original flipper bats had a manufacturing problem. I noticed when I got back the top right flipper was cracked and squeaking when being moved. I released the flipper from the flipper mech and the bat and rod came out seperately... see picture.
[quoted image]
Replacement bats were supplied for all four flippers which use the new designed flipper bat (these feature a PB logo on the top)
[quoted image]
[quoted image]
Note to existing owners:
If any of the other early adopters still have the original flipper bats I would suggest raising a ticket to Cato to replace them.
Flipper Bushing:
This one was a royal PITA. All the bushings required sanding as they were rough and caused the flipper bat to sluggishly come back down or get stuck half way. EVERY flipper bat had this issue.
[quoted image]
To resolve the issue you need to remove the flipper mech from the playfield and sand down both ends of the bushing. Hurry up pinball has covered this on his YouTube channel and I recommend watching that for guidance.
LED's not working in the back box:
This issue can come in two conditions.
1. The lights on one side of the frame don't light at all.
2. The lights go pink and stay pink when they should be lit white.
This is being caused by a short in the PC case behind the back box.
You need to open the back box and remove the PC case from the mount.
Inside the machine you will find small LED PCBs mounted to the edges of the case. The short is being caused by solder protruding too close to the case. When the box is pushed back inside the mount the case compresses slightly and the solder touches the case causing the short.
Example of the non lit LED's.
[quoted image]
You need to get Electrical tape and position it infront of the solder points to stop them shorting like so:
[quoted image]
Note to existing owners:
Check your back box you may not even have noticed one side of the lights are out. This needs attention as god knows what its doing to the PC inside with a short going on like that.
Chaffed and exposed wiring:
My Ethernet cable running to the back box was cable tied it seems too short with not enough slack. As a result when the back box was recessed the cable would pinch and wear down.
See below.
[quoted image]
I had to run a new CAT5e cable back to the screen. Where possible you need to get triple shielded cables. This machine suffers A LOT from EM issues (more on this later).
Targets:
The targets are a problem for me and I'm still waiting on what is reffered to as Generation 3 targets to resolve my issue.
The machine has Gen 1's when I got it and over UK Pinball Festival the machine got hammered on use and the results of the target (see the one on the top) can be seen here. The new Targets Gen 2 have an improved design but still suffer from getting stuck. Generation 3 will hopefully resolve this.
[quoted image]
Note to existing owners:
Push for replacement to Generation 3 'skinny targets' and Gen 2 'Xeno' Targets. Your game (if not already) will need these!
Loose coils:
I believe a few already picked up on this...
Various coils are loose to the touch and can turn quite easily causing a potential issue with snagged wiring later on down the line. I ended up zip tieing all affected coils to stop this from happening.
[quoted image]
Note to existing owners:
Check your coils and if they are loose get them tied down!
APC drop targets ('C' or other targets not responding):
You may have an issue where the drop targets don't respond when being hit. It might be a specific letter like it was for me (C) or all of them. Whilst the issue can be mechanical mine was being caused by 'EM' issues. Go to my section on EM for the various re-wiring I needed to perform to stop this.
[quoted image]
Xenomorph Head:
So my Xenomorph wasn't a happy bunny when I got him back.
Two issues were being exhibited.
1. The alien tongue was never reseating properly and was getting stuck inside the head. Often I would hear the tongue rod bash against the back wood as it was going too far back.
Turns out my tongue switch isn't lined up right...
[quoted image]
[quoted image]
I'm being sent a replacement switch but its going to need soldering to sort.
Note to existing owners:
If you have alignment issues with your tongue. Check your switch. It may need replacing.
2. The Xenomorph Jaw kept making a buzzing noise sometimes when closing. This is being caused by the 'servo' underneath needing tweaking.
Its a real sod to get the mech out.
[quoted image]
Its pretty much an adjust and see what happens job. Real PITA....
Ramp not registering:
So my ramp stopped registering shots (yay another issue!).
Thankfully it was an easy fix. The opto had become loose and mis-aligned to the hole.
[quoted image]
I just had to re-adjust it and screw it down. Job done!
Plastics on too tight:
So my balls would keep getting caught in the Hypersleep pod (insert joke here).
The solution was actually quite simple. The plastics were just screwed on too tight. You may need to check this on yours so be sure to inspect its not on too tight.
[quoted image]
THE BIG ISSUES:
This one is the big one. So the machine was out of action during the UK show for A LOT of the weekend. It was down to two issues.
1. Ball Trough Issue:
The ball trough needs adjusting, otherwise balls can get caught inside the trough and not eject correctly.
The screws need to be adjusted to the lowest point. Again Hurry up Pinball has a video on this that saves me a write up. Check it out.
[quoted image]
The ball should rest like so once its been adjusted.
[quoted image]
2. EM ISSUES:
This is the big one. Its still not 100% for me. The issues were much worse at the start to the point where I was pretty much every other game hard resetting the machine as it would lock up. It seems to happen with the POP bumpers being used a lot as at first I saying to Cato it seemed to happen when I was in Ambush multiball along with Sentry Gun Multiball. I thought maybe it was a code error that couldn't handle the two multiballs at once as when I hit a ball into the Airlock or MUTHUR lock the ball would stay in there not eject and when ball search occured after draining all balls the machine continued to not respond and get stuck.
Other things also stopped working such as 3/4 of the targets on the playfield.
This issue would continue into a new game. The only solution was a hard reset.
We tried several revisions of code to resolve the issue WELL BEYOND 2.2D but no luck.
Finally the issue was indentified. Electrical interferance...
Basically the EM interferance from the coils was causing the machine to get 'bodged' and the only solution (which effectively discharged the EM) was to power cycle the machine.
To resolve the issue Cato guided me to re-wire and mount cables as far from the coils as I could. I used self adhesive cable tie mounts through the playfield and began re-wiring everything.
[quoted image]
[quoted image]
[quoted image]
[quoted image]
[quoted image]
Unfortunately i'm missing a picture and can't source it but a major one is at the bottom of the playfield where a green cable hovers right over the coil. You need to tie this one away as well.
This stopped my issue with the machine hard locking. I sitll however get the same issue as brado426 where the machine still 'swallows' balls into the air lock or MUTHUR. Using the flippers releases the ball however where before the flippers had no effect. It could be a coding issue but also still could be an EM issue.
This isn't all the issues but I've hit but i'm worried that Pinside is going to loose everything I've written so I'll stop here. I find it SUPER dissapointing that we are not being offered toppers for our machines. Making it exclusive leaves existing owners who spent their time and effort fixing all these issues feel like a kick in the face. We've effectively been BETA (arguably ALPHA) testers for Pinball Brothers and whilst they have had great customer service from Cato I find supplying a machine in this state to an average user would not float.
I hope everyone who gets a new machine has none of the issues i've had and if you do, speak to me I basically feel like I can work on the production line with the knowledge I have on this pin now.

My gosh that is detailed and incredible. No way in hell would I be able to do all that. You sure have hopefully made this easy for us new owners coming soon.

You so deserve compensation for this from PB. I am blown away.

#3596 41 days ago
Quoted from EightBallTexas:

You so deserve compensation for this from PB. I am blown away.

Toppers? hehehehe

#3597 41 days ago
Quoted from s000m:

Hi all,
So I have been pretty much in the same camp as brado426 and we have exchanged DM's a few times on simular issues.
To help anyone else here, here is the full documented set of issues i've had with the machine. Bare in mind this was like Machine Number 6 so I refer it to as a prototype (yes i'm the guy from the Video stream Gonzo interviewed).
So here goes:
Issues hit:
- Chipped Playfield/Pooling Playfield.
Chipped Playfield:
This issue was caused by a post being too short and coming loose in shooting of a demonstration for the film which I wasn't part of. The damage from the post coming loose below the top right flipper can be seen below.
[quoted image]
Picture of the old and new post can also be seen attached.
[quoted image]
Pooling Playfield:
Had various area's with pooling. This seems to be down to the playfield not having what I would call cuts where posts and the like would pressure down into the playfield. Stern and other pinball machines I have do not do place playfield art work underneath these area's normally so the issue is avoided.
The machine was on demonstration at a Pinball Festival in the UK but when I arrived was already having issues. It unfortunately spent most of its time under maintenance. This coupled with the chip and pooling my distributor negotiated a playfield replacement as long as I was willing to fit it, the issues present would be supported by Pinball Brothers and resolved and so far so good they have stuck to their word and sent the replacement playfield and I have been sent many different parts for the various issues exhibited.
Note to existing owners:
The chipping on your playfield is a very real issue and one you shouldn't sit on. Ask Cato for the replacement post and fit it ASAP before it becomes loose and you end up with a crater in your playfield.
Flipper bats:
The original flipper bats had a manufacturing problem. I noticed when I got back the top right flipper was cracked and squeaking when being moved. I released the flipper from the flipper mech and the bat and rod came out seperately... see picture.
[quoted image]
Replacement bats were supplied for all four flippers which use the new designed flipper bat (these feature a PB logo on the top)
[quoted image]
[quoted image]
Note to existing owners:
If any of the other early adopters still have the original flipper bats I would suggest raising a ticket to Cato to replace them.
Flipper Bushing:
This one was a royal PITA. All the bushings required sanding as they were rough and caused the flipper bat to sluggishly come back down or get stuck half way. EVERY flipper bat had this issue.
[quoted image]
To resolve the issue you need to remove the flipper mech from the playfield and sand down both ends of the bushing. Hurry up pinball has covered this on his YouTube channel and I recommend watching that for guidance.
LED's not working in the back box:
This issue can come in two conditions.
1. The lights on one side of the frame don't light at all.
2. The lights go pink and stay pink when they should be lit white.
This is being caused by a short in the PC case behind the back box.
You need to open the back box and remove the PC case from the mount.
Inside the machine you will find small LED PCBs mounted to the edges of the case. The short is being caused by solder protruding too close to the case. When the box is pushed back inside the mount the case compresses slightly and the solder touches the case causing the short.
Example of the non lit LED's.
[quoted image]
You need to get Electrical tape and position it infront of the solder points to stop them shorting like so:
[quoted image]
Note to existing owners:
Check your back box you may not even have noticed one side of the lights are out. This needs attention as god knows what its doing to the PC inside with a short going on like that.
Chaffed and exposed wiring:
My Ethernet cable running to the back box was cable tied it seems too short with not enough slack. As a result when the back box was recessed the cable would pinch and wear down.
See below.
[quoted image]
I had to run a new CAT5e cable back to the screen. Where possible you need to get triple shielded cables. This machine suffers A LOT from EM issues (more on this later).
Targets:
The targets are a problem for me and I'm still waiting on what is reffered to as Generation 3 targets to resolve my issue.
The machine has Gen 1's when I got it and over UK Pinball Festival the machine got hammered on use and the results of the target (see the one on the top) can be seen here. The new Targets Gen 2 have an improved design but still suffer from getting stuck. Generation 3 will hopefully resolve this.
[quoted image]
Note to existing owners:
Push for replacement to Generation 3 'skinny targets' and Gen 2 'Xeno' Targets. Your game (if not already) will need these!
Loose coils:
I believe a few already picked up on this...
Various coils are loose to the touch and can turn quite easily causing a potential issue with snagged wiring later on down the line. I ended up zip tieing all affected coils to stop this from happening.
[quoted image]
Note to existing owners:
Check your coils and if they are loose get them tied down!
APC drop targets ('C' or other targets not responding):
You may have an issue where the drop targets don't respond when being hit. It might be a specific letter like it was for me (C) or all of them. Whilst the issue can be mechanical mine was being caused by 'EM' issues. Go to my section on EM for the various re-wiring I needed to perform to stop this.
[quoted image]
Xenomorph Head:
So my Xenomorph wasn't a happy bunny when I got him back.
Two issues were being exhibited.
1. The alien tongue was never reseating properly and was getting stuck inside the head. Often I would hear the tongue rod bash against the back wood as it was going too far back.
Turns out my tongue switch isn't lined up right...
[quoted image]
[quoted image]
I'm being sent a replacement switch but its going to need soldering to sort.
Note to existing owners:
If you have alignment issues with your tongue. Check your switch. It may need replacing.
2. The Xenomorph Jaw kept making a buzzing noise sometimes when closing. This is being caused by the 'servo' underneath needing tweaking.
Its a real sod to get the mech out.
[quoted image]
Its pretty much an adjust and see what happens job. Real PITA....
Ramp not registering:
So my ramp stopped registering shots (yay another issue!).
Thankfully it was an easy fix. The opto had become loose and mis-aligned to the hole.
[quoted image]
I just had to re-adjust it and screw it down. Job done!
Plastics on too tight:
So my balls would keep getting caught in the Hypersleep pod (insert joke here).
The solution was actually quite simple. The plastics were just screwed on too tight. You may need to check this on yours so be sure to inspect its not on too tight.
[quoted image]
THE BIG ISSUES:
This one is the big one. So the machine was out of action during the UK show for A LOT of the weekend. It was down to two issues.
1. Ball Trough Issue:
The ball trough needs adjusting, otherwise balls can get caught inside the trough and not eject correctly.
The screws need to be adjusted to the lowest point. Again Hurry up Pinball has a video on this that saves me a write up. Check it out.
[quoted image]
The ball should rest like so once its been adjusted.
[quoted image]
2. EM ISSUES:
This is the big one. Its still not 100% for me. The issues were much worse at the start to the point where I was pretty much every other game hard resetting the machine as it would lock up. It seems to happen with the POP bumpers being used a lot as at first I saying to Cato it seemed to happen when I was in Ambush multiball along with Sentry Gun Multiball. I thought maybe it was a code error that couldn't handle the two multiballs at once as when I hit a ball into the Airlock or MUTHUR lock the ball would stay in there not eject and when ball search occured after draining all balls the machine continued to not respond and get stuck.
Other things also stopped working such as 3/4 of the targets on the playfield.
This issue would continue into a new game. The only solution was a hard reset.
We tried several revisions of code to resolve the issue WELL BEYOND 2.2D but no luck.
Finally the issue was indentified. Electrical interferance...
Basically the EM interferance from the coils was causing the machine to get 'bodged' and the only solution (which effectively discharged the EM) was to power cycle the machine.
To resolve the issue Cato guided me to re-wire and mount cables as far from the coils as I could. I used self adhesive cable tie mounts through the playfield and began re-wiring everything.
[quoted image]
[quoted image]
[quoted image]
[quoted image]
[quoted image]
Unfortunately i'm missing a picture and can't source it but a major one is at the bottom of the playfield where a green cable hovers right over the coil. You need to tie this one away as well.
This stopped my issue with the machine hard locking. I sitll however get the same issue as brado426 where the machine still 'swallows' balls into the air lock or MUTHUR. Using the flippers releases the ball however where before the flippers had no effect. It could be a coding issue but also still could be an EM issue.
This isn't all the issues but I've hit but i'm worried that Pinside is going to loose everything I've written so I'll stop here. I find it SUPER dissapointing that we are not being offered toppers for our machines. Making it exclusive leaves existing owners who spent their time and effort fixing all these issues feel like a kick in the face. We've effectively been BETA (arguably ALPHA) testers for Pinball Brothers and whilst they have had great customer service from Cato I find supplying a machine in this state to an average user would not float.
I hope everyone who gets a new machine has none of the issues i've had and if you do, speak to me I basically feel like I can work on the production line with the knowledge I have on this pin now.

Thanks for that detailed write up.

I can say that by the time I got mine, most of these things appear to have been addressed.

One thing that I don't think was is the short post. I bought something to replace it with, but ended up just putting locktite on it for the near term. So far, seems to be working well (but I really don't know if the post is longer or shorter tbh..it 'seems' short, but it does grab fine).

I have seen the xeno noise issue on mine, and that doesn't sound like a fun time. My only real concern though was that it won't burn the motor out?

Otherwise, haven't seen any pooling, no flipper issues or trough issues (aside from the oddball bounceback stuck thing that most are seeing). I had went through the entire machine prior to powering it on and checked screws, nuts, posts, etc for for missing parts/tightness (because there were 3 screws rolling around in my box). Indeed there were a few that needed tightened, but I figured it was pretty good for the amount it traveled.

As for the xeno tongue and the switch, unless they redesign that switch, it seems like something that will continually be a problem. It really is a shoddy design that I don't think they changed from the original..

#3598 41 days ago

Excellent posts everyone. Thank you.

Are people on here most in the camp of putting playfield protectors on their game or not?
I see dimpling which I know will happen and the game should be played but at the same time I'd hate to see this beautiful playfield get all dimpled and mucked up. It is an investment as well as a playable piece of art.
I'd also hate to change the dynamics of play as protectors change the way the game plays and feels and the ball tends to react or spin differently.
Thoughts on this?
Who has done this and would you recommend? Does the game seem different after the playfield protector is on it?

#3599 41 days ago
Quoted from s000m:

here is the full documented set of issues i've had with the machine.

Thank you!

Also: fuck.

#3600 41 days ago
Quoted from zacaj:

Most of the symptoms you attribute to EMI are ones I also had, but were fixed by replacing some of the playfield boards. Cato has never instructed me to change any of the wiring on my game, although I'll probably give it a shot still since I have the Ambush+Guns stack issue in the muther scoop. I don't think that's an EMI issue though, since the switches and coils still work fine in test, which implies a code bug to me

Interesting. What code revision are you on?

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