So I have a had this game for a couple of months now, after waiting over a year to get it an LV...nothing but problems.
I have yet to play a single fully working (3 ball) game.
I have REALLY lost faith in this machine and company and am tempted to cancel my Queen LE (which was guaranteed to ship in 2022 but still hasn't).
I have been seeing a lot of Aliens for sale on the market over the past few months and am now wondering if it is due to the build quality (or lack thereof).
Unfortunately, this was the most anticipated pin I have ever bought and unquestionably, the biggest lemon.
If you are thinking of buying one, think twice.
A bunch of things have already been fixed, including replacing the main cpu motherboard, but I'm still stuck with issues.
At this point I'm trying to fix;
-the alien jaw
-the alien magnetic rod
-the non registering APC drop targets
-the Hypersleep ball lock
Since none of these have ever worked for me I don't even know what is supposed to happen in regards to the Hypersleep ball lock.
If I get a ball in the lock, it registers the ball, but nothing happens. The ball just sits there and after a while the machine starts searching for a ball, which it can not find and then it just counts it as a ball drain and starts the next ball…
I have asked Pinball Brothers support multiple times as to what is supposed to happen, but the guy refuses to tell me;
I even emailed this to him;
"WHAT IS SUPPOSED TO HAPPEN!?!?
I have asked you this question 3 times now, could you please just answer it?
Should another ball be launched?
Is the ball supposed to be ejected back out of the lock?
Is the lock supposed to raise?"
So, could someone here possibly tell me what is supposed to happen before I take an axe to this thing and use it as firewood!?