I am on the latest code and updates and just had a game where it worked flawlessly on like 4 different multballs both ambush and save newt. I would say overall it works a lot more than I expected when I bought the machine. Probably like 75% of the time overall on mine. I did turn up the center magnet strength like 10%

So on new item for me just today is my left sling just kinda wigs out once in a while now doing a spaz of like three slings rapidly instead of 1. Hasn't effected gameplay cause the ball is already gone after the first one. But if anyone has had this and has a pointer.

I have my center magnet up at 15% and it works like 90% of the time. So basically needs to be turned up.

Your balls might be magnetized. I would replace them and it should resolve grabbing the two balls at once.

My Alien head was a pain in the ass to get off.

The phillips screw is super long and behind the head the screw goes through a nut and then into the metal bracket. On the one side of the head, the one nut became loose and was a real challenge to get out. I just had to keep working it.

Put some pressure behind the head of the screw as you're unscrewing it. I used the blade of my pocket knife to do this. It eventually came out.

I'm seeing the same intermittent behavior. I'm pretty sure that is a software bug that needs to be resolved in a future firmware/system update. I have reported it and provided logs, but I highly recommend that anyone else experiencing this do the same.

I had one time with 2.8 code that the Xeno did not pull the ball back in its mouth. I did a calibration of the xeno and I have not had that happen again in 175+ games. I think it works pretty darn good!

Sounds like an easy fix. Adjust the leaf switches behind the sling shot rubber so they aren’t as close. Most likely they are so close that once it fires, it rapid fires because the switches are getting tripped again. Widen the switch gap and you’ll be fine.

I had the same issue and replaced the balls. Problem fixed.

Newish owner question:

I was feeling lucky and decided to try my SV in a 20+ person tournament I was hosting.

Well… that was an terrible idea LOL, game reset during a game somewhere in the middle of the event (6 game bank). First time that’s happened to me but it’s only been a month or so or ownership.

Whatever, replaced with Flash Gordon so wasn’t too much of a bottleneck to make up…

That said, I’m running 3.1 and latest firmware. Presume it’s hopefully a software bug.

My question: How do I submit this to PB? I am not OG owner so I don’t have an account with them or anything like that. Game was shut off after the reset and hasn’t been turned back on since. Think this happened during Queen’s chamber with Sentry stacked.

Thanks!

Open a ticket in the web site and use the serial #

They actually have you login to fresh service.

I used the same system for my work down at University of Penn for my IT job.

Thank you!

Thanks will look at this tonight.

Been awhile my friend! I have a LV and had an issue and am 2nd owner. PB support were fantastic. Minus the time difference they got back to my email almost immediately and worked with me religiously to resolve the issue. Funny enough it was not their issue and was a Mod I installed. Good Luck!

I have one of the first 50 games and the Zeno has been rock solid on code 2.6 for me. Previous codes sometimes after boot up jaw would stay open or magnet would stay extended out of the mouth. Since 2.6 never had an issue. Grabs every time as long as it isn't a rocket shot airball.

Art!

Looks like we both finally moved on from NYC life, hope the sunshine is suiting you well. Having space for more games kind of rules right?

Enjoy your Alien, I'm loving mine aside from the one time it embarrassed me in the tournament haha, but I'm a big proponent of forgive and forget so all is well. I'm getting the apron/beacon mod next week, pretty excited for that.

Be good my man!

Great minds think alike! I too am getting the Apron and Beacons and upgraded software for the light integration!!!! Alien is my top played machine right now next to Halloween.

I wonder what the percentage is of Alien owners that own Halloween also..lol Several people here own both.

I would definitely try that they seem to be very willing to replace broken parts.

I do not for my own reasons, but my line up does have a pretty consistent theme...

Lv426 for sale.

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I just wanted to publicly thank Andrea at Pinball Brothers for helping me fix my machine, which is now 100% ok. After identifying the problem he sent me a new Playfield Controller Box and auxiliary board, then worked out a remaining problem which was the two RJ45s were in the wrong way round (there was a 50/50 chance but I got the left and right side wrong!).

Sending me these large parts, and the numerous, fast response messages on their efficient 'ticket list' message board, was well beyond what I expected, so I have to say I'm very impressed. Awesome customer service.

This time I updated the code in sequence (don't skip a code version!) and all is ok with this lovely LV machine.

Very happy here

I have to agree with the last post. I just did a support Zoom call with Shawn and he was amazing. Shawn is an American and is based in the US, so no language issue at all. He gave me all the time I needed and was very gracious and extremely knowledgeable about this pin. He identified a part I needed and sent it to me immediately. I already have the part. Best customer service I’ve received in pinball hands down. PB has my business! I’m not a fan of Queen, but I can’t wait to see what their third pin is.

It will be interesting to see what happens after Queen. Neither of these games were designed by PB, but there may be some overlap of talent in there somewhere?

I think so, I read they have some of the same design people but I haven’t researched much. How they run the company is the single most important factor though. If they run it right, and it looks like they are, they will draw talent to them. They seem to have a pretty good business sense about them so I like their chances. We shall have to wait and see won’t we? I was really nervous to buy from a new European company but my experience since buying has completely placated those concerns. I’m not worried at all anymore about keeping it operational. There is little chance they fail, they are hitting all the right points to be successful.

Updated software and firmware and loving the play so far. I was at 2.7 and now at 3.1. The only issue is the AP(C) single drop target isn't registering now at all which I never had issues with before. The A & P work fine. Any idea what may have caused this before I bother PB with a ticket?

New part is already in the mail.

This happened to me right out of the box the first sling three games and started firing uncontrollably I fixed that and then the next one did it a couple days later. You have to re-gap your leaf springs. It’s not difficult you need a two credit card thickness between the dots on the leaf springs. Definitely not hard to adjust I never did it before and I was able to adjust both they work perfect. Just be careful and bend the whole piece at once. It’s easier than you think. That is definitely what your problem is.

Interesting because the exact same thing happened to me (C target) after the latest updates.
I didn't notice it straight away after the updates but ended up puting a little piece of black tape to cover the protruding plastic sensor pickup on the target and that fixed it.
I have the white tranlucent Mezel Mods drop targets.
Wether it was a coincidense after the updates I don't know.

You may already have this, but I thought I’d mention it. There is a little tool for adjusting the gap between leaves on switches (usually slings, but I’ve used it to adjust over-sensitive pop bumpers). $5 from Marco. You can adjust switch gaps without it, but it’s a convenient tool in your pinball repair kit.

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Wow! I had me some fun last night :)One thing though , this was the second game I played last night and had a real long 1st/Xtra ball then the fade happened .It was the first time ever noticed fade like this where at times clean shots were not making it to the back of the playfield .I have them all at factory .I was even trying to park the ball in the scoop as much as could to let the coils cool .They seemed to come back a bit on ball 3 but was wondering if anyone else has noticed this ? Obviously the coil fans are a option but after noticing this on IMDN the 2 times I got to the Beast I’m wondering why these fans don’t come stock on all NIB pins .Wishful thinking , I know but man I’m sad I didn’t have them in for this game .

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One other thing , this game pitched high and played in a dark room is absolutely electrifying

Great score man - my best so far is like 110M but I still have lots of like sub 15M games and is getting frustrating. Yah on flipper fade, I am starting to wonder if I am feeling it as well. When I first start I am hitting all the shots but then the shots seem to "change". Like the position on the flipper that used to work now doesn't like it has shifted. Is that fade?

Yes that is what is happening. I put the flipper coolers on and makes a big difference. Especially since this is a pin I like to play more than an hour at a time.

You’ll know it’s fade when you nail shots and they have a noticeable difference in speed .To me there’s 3 keys to high scoring 1)Hypersleep MB 2) Weapons 3) Eggs .Im still learning, it seems to take me about 4-6 months on a pin at home depending on how deep the code is .

Thanks for saying that I need them .We play this more than our other pins and we’re well out of the honeymoon stage .It’s so damn exiting when you get on a good roll .I’ve only had about a dozen games over 350 mil with the highest being 690 but I wonder now how much better the score will be with the fans .It’s just unreal how we can spend 10k plus on these things and still have to throw another 1-2k in to make them look/play like they’re price tag imo .But hey , that’s pinball

These are all 3 ball scores yes? only thing I have done is I did move my ball save from the factory 5 seconds which even the manual said was useless to 12 seconds. Other than that I think I put the Special rewards as an extra ball. What all have you guys done for this pin in the home environment for settings.

I’m on factory settings .I might have extended the bell save to 10 I’ll have to check .To me it’s all in the pitch and applejuice chest burster mod has helped a ton .

There’s one thing I need to do on this pin to take it to a level it should be .I need to find a fix for these spinners so they rip .One thing I have not tried is raising them .I get quite a bit of rejects when they should be rolling through and nailed shots do not seem to spin like other pins I have .I’ll look at it when home tonight , but if anyone has raised the height in the spinners please lmk what you did as I’m guessing washers under the mount seems obvious .

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Basically what is the rule of thumb for height ? Should the pinball strike 1/8 inch ,1/4inch ?

$160 is totally worth it for this game and the improvement they provide.

https://pinside.com/pinball/market/shops/1391-ravspec/07046-extended-play-coil-coolers-pinball-brothers-alien

I'm having much more trouble stomaching the $1000 apron and all the BS I've had to go through to get that fitted and working. The fans was an easy yes.

THese work really well for flipper cooling and they are only like 3 bucks each from china. Run on 5Volts, you can purchase the Mezel mods power tap and be good to go. Save 140 bucks and get cooling for flips..

https://www.aliexpress.us/item/3256803856761894.html?spm=a2g0o.order_list.order_list_main.21.37221802IBftv8&gatewayAdapt=glo2usa&_randl_shipto=US

Yes I’ve never had a game ever that I just keep hitting start over and over. I did that on most of my pins when they’re new and Godzilla still gets a lot of play but nothing gets more play than Alien and since I play a lot for long periods you really notice the flipper fade. Nothing really unique to this pin almost all pins have flipper fade simply due to heat. Can’t avoid it, hence the coolers. Just a simple fan but works great they are quiet too can barely here them running in atttract mode. They are always on when the machine is on. Keeping the heat down in the coils also extends the coil life.

I have this too. PB support recommended holding your finger over the connected end of the switch (so it doesn’t come off) and gently bending the arm at the open end up slightly so it holds the spinner vertical. If the spinner is vertical you won’t get the ball reject. I haven’t had the glass off since I was advised to try that but I will.

No shit !

I’m not understanding this .Hold the mounted end down and bend the open end upward ? So basically throw it out of level across the top bracket ?

Looks amazing mate , I actually like how the edges of the translite are not lit in yours, adds more depth to the queen! Speaking of Queen doing a translite set for it now....

I really do miss my Alien (and alot of other games) I would have like to have kept the modding going on it including modifying the pf art. Maybe one day.

If the bottom of the spinner is toward the player bricking the pinball back instead of making the orbit…grab the tab on the switch for the spinner. Bend up a touch so that the switch “tab” is bent to hold the spinner in a up right position.

I get compliments on your trans all the time