OK so I joined the club and after setting it up it appears I have only one issue. When the alien takes the ball into his mouth, every so often the ball will not release from the mechanism, and I have to go into the test menu to release it by running the mouth test. I also notice that when the device comes out of the mouth it makes a fairly large grinding sound. I swear that was an issue someone here had a fixed, however can not find it. Is it difficult to take the alien head off? Once I can nail these down I will have it dialed In.