Quoted from stpcore:I guess I'm confused why the website says its now in stock if back orders from months ago still aren't filled? So if I order 2 sheets today what is my eta to receive them? I'd be a little peeved if it took months unless that was conveyed to me ahead of time. Communication is key especially on larger purchases.
Here is the reply I received today from Joey....
We are out of stock on standard size PDI Glass sheets - have had ALOT of really big orders lately and it is always a huge guessing game as we can only get 150 sheets per gaylord as it weighs over a TON! ( 2500+ lbs ).
We have had constant orders going on for some time, as it takes them quite awhile to make it for us. The current shipment which just got here = is completely pre-sold, with 60 sheets now going into backorder for next shipment which the ETA is late September. SHOULD BE VERY ACCURATE. Our order is TOP HIGH Priority.. ..and they are very serious about getting us fully supplied again so we can FINALLY have large stock.
Many people still think that our glass is the same quality as Invisiglass, and say they do not want to wait and w ill buy elsewhere - but this i s not the case if they want the highest quality pinball optical glass product in the market. PDI glass is 30% less reflective than Invisiglass.....and a much higher quality of manufacturing and final product - and is only sold by Pinball Decals, Inc. in North America.
If seriously interested, best bet is to backorder / keep it on backorder as 95% of people do. The last batch that arrived here on 4/12/2016 was also completely sold out before it even got here, with 40 more sheets that people still have on backorder and were waiting on. This is due to a quality control issue that they had in production late last year. We are always WAY more concerned with quality than timeframe, and just cannot rush them.
All orders are always shipped in the order that it was received, assuming we can fill the entire order.
You can also check here for public info: https://pinside.com/pinball/forum/topic/pdi-glass-not-shipping
If you want the best optical glass money can buy - no choice but to wait. Time flys - and on the positive thinking side, it is always awesome to have something awesome to look forward to. =)
If you currently have it on backorder, it will ship in the order it was received. I can also always at any time offer you a full refund - no worries either way at all, just let me know!
If you just ordered it and want to keep it on backorder with us - we will need to get the shipping costs straight so your order will be all set and in queue. Never know what orders come in......and we are also not offering any discounts anymore for backorders - it is for a convenience to our customers only who want to insure that they get this product ASAP.
So just let me know - we will go from there. =)
Many thanks my friend for your business and my very Best Regards - Have a great week!!!
Joey Lipovsky
Pinball Decals, Inc.
http://www.pinballdecals.com/